Facilities Operations Manager

Principal Duties and Responsibilities

Responsible for the oversight of day-to-day operations and administrative activities of Facilities and Janitorial staff. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned buildings. Oversees inspections, quality control measures, inventory control of equipment and supplies, and ensures staff is providing and maintaining acceptable maintenance and janitorial practices for the assigned buildings.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABMs benefits, visit ABM

ABM Benefits Information

Essential Functions

• Coordinate service activities for assigned buildings. Ensure that services are performed as contracted and at the intended profit margins.
• Control supplies, equipment, and personnel necessary to meet customer specifications.
• Interact with customers daily to obtain feedback on services and special needs. Troubleshoot potential problems and concerns.
• Manage the companys quality control monitoring and safety programs at the assigned buildings.
• Conduct quality of service inspections at assigned buildings.
• Attend ABM training workshops when scheduled.
• Develop operational improvement plans and implements process changes within assigned buildings.
• Ensure compliance with company policies and procedures and all federal, state and local government regulations.
• Ensures that reactive and preventive maintenance activities are appropriately balanced; monitors current and deferred maintenance backlogs; adjusts priorities and/or resources as needed and ensures that deferred maintenance is adequately documented.
• Reviews completed work regularly and ensures that quality standards are met or exceeded to the satisfaction of the customer. Utilizes the maximum capabilities of ABMs Computerized Maintenance Management System (CMMS).
• Manage and provide leadership to Supervisors, and Lead personnel assigned to the buildings.
• Responsible for directing work; appraising performance; rewarding and disciplining subordinates; addressing complaints, resolving problems, and terminating employees.
• Perform other duties as assigned

*Job duties may be modified at any time

Minimum Requirements

• Must have a High School diploma and a minimum of 7 years of supervisory experience in a commercial or industrial facilities maintenance environment.
• Bachelors degree is preferred with a minimum of 5 years of relevant experience.
• Strong knowledge of crafts within Facility Operations to include commercial or industrial electrical, plumbing, painting, and carpentry.
• Strong knowledge of maintenance management principles and concepts including work standards and methods, facilities planning, economic analysis, production flow, material handling, and project management.
• Must have working knowledge of OSHA safety regulations and chemical handling/storage procedures.
• Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers.
• Valid drivers license.

Computer Skills

• Intermediate skills with Microsoft Office applications (Word, Excel, Outlook)
• Basic skills in CMMS software preferred

About Us

ABM (NYSE: ABM) is one of the worlds largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABMs comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call .... We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, youll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether youre looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at ABM does not accept unsolicited resumes.