Instructional Designer

About Leaf Home

At Leaf Home, we are powered by people on a single mission to make homeownership easy. Weve crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work as well as a multi-year recipient of Top Workplaces recognition.

From competitive medical benefits to people-focused committees like the Womens Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a workplace where you can win every day. Come grow your career with us.

Why Leaf Home

• We Win Being driven every day to win is who we are
• People Powered Recognized as a top Ohio and U.S. workplace by Great Place to Work, Energage, and more
• Family Feel with Enterprise-Level Resources You are important to us, and weve built a culture youll love
• Support Inclusion, sustainability, and reliability surround everything we do
• Personal Growth Dedicated to providing resources and encouragement for employee growth
• Mobility Locations throughout the U.S. and Canada, with continued expansion

Position Summary

The Instructional Designer/Trainer is responsible for developing and maintaining training materials and user documentation and delivering engaging training programs to support employees across multiple functions. This role partners with subject matter experts and business leaders to design effective learning experiences that improve employee knowledge, performance, and adoption of systems and processes. The position requires a strong understanding of learning technologies and instructional design principles used to create both digital and instructor-led learning experiences.

Essential Duties and Responsibilities:

• Design, develop, and maintain training materials, including user guides, job aids, presentations, scripts, and e-learning modules.
• Drive margin expansion through disciplined pricing, installation efficiency, warranty cost control, and expense management.
• Examine training products to ensure they reflect an understanding of the diversity of learners and groups of learners.
• Collaborate with subject-matter experts on course design and development to translate business content and new-product launch information into learner-centered experiences.
• Manage and organize training content within learning management systems (LMS).Oversee field operations, installation quality, service execution, and warranty performance to ensure projects are completed safely, on time, and to brand standards.
• Update and maintain training documentation to reflect process, system, or policy changes.
• Deliver engaging instructor-led and virtual training sessions for employees across various departments.
• Evaluate training effectiveness through feedback, assessments, and performance metrics.

Experience and Minimum Qualifications:

• 3+ years in training/facilitation, 1+ years of experience in instructional design
• Excellent communication skills-verbal and written, Strong presentation and interpersonal skills, Accuracy and attention to detail, Flexibility
• Strong understanding of adult learning theory, curriculum development, and learner engagement strategies
• Experience creating learning materials
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities or Certifications:

• Bachelor's degree or a Combination of education, training, and experience.
• Experience in training authoring tools (Articulate preferred)
• Experience with LMS (Learning Management Systems)
• Skills in video editing tools
• Proficiency using Microsoft Office Suite.

Travel Requirements:

• Occasional overnight travel is required (1-10%).

Overtime/Additional Hours Requirements:

Additional and non-standard hours may be required (exempt).

Physical Requirements:

Standing Occasionally (11-33%)

Walking Occasionally (11-33%)

Are We Your Company?

Focused on Growth Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. With offices across the U.S. and Canada, our diverse team spans marketing, sales, installation, and service. We are committed to employee growth through:

• Innovating, Always Providing cutting-edge solutions for employees and customers
• Partnering with Our Customers Building trusted relationships at the core of everything we do
• Empowering Employees Creating opportunities for growth and success in a supportive environment
• Supporting Our Communities Giving back to the places our customers and employees call home

What We Offer

• Industry-leading compensation package
• Competitive medical, dental, and vision benefits after 60 days
• Retirement savings plan with company match
• Paid parental leave and generous paid time off programs
• On-campus fitness programs and meal delivery services
• Comprehensive health, wellbeing, financial wellness, and childcare benefits
• Opportunities for growth and advancement

Additional Perks

• Employee assistance program with 24/7 legal, financial, and counseling support
• Employee discount marketplace with thousands of savings options
• Gym membership reimbursement
• Employee resource groups, including VetConnect and the Womens Committee

Awards and Recognition

Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and is Great Place to Work Certified . Additional recognitions include:

• Remodeling 550 list placements
• Qualified Remodeler Top 500 rankings
• Smart Culture Awards for employee-focused culture
• Inc. 5000 and Inc. 5000 Regionals: Midwest growth recognition

For a full list of awards, visit www.leafhome.com/press/ .

Diversity and Equal Opportunity

Leaf Home is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic information, veteran status, or disability, in accordance with applicable law.