Paralegal

Reliant Capital Solutions
Columbus, Ohio
Full Time

Email Address

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Description

Reliant Capital Solutions is an accounts receivable management company headquartered in Gahanna, Ohio. Reliant focuses on debt recovery in the higher education, healthcare, automotive, retail, commercial and teleservices industries. Reliant partners with clients in these industries to manage their accounts receivable and help recover money to support their bottom line. In addition, the company is dedicated to assisting consumers reduce their debt, so they can achieve their financial goals.

Paralegal

Reliant Capital Solutions’ Paralegal is responsible for supporting the management of delinquent loan accounts assigned for litigation and coordinating with outside counsel. This position assists with identifying accounts that qualify for litigation, maintaining accurate legal documentation, and facilitating communication between Reliant Capital Solutions and its network of law firms. The Paralegal plays an important role in ensuring legal processes are followed, documentation is accurate, and accounts are handled in compliance with applicable regulations. This is a full-time, non-exempt position that reports directly to the Client Services Manager. This position is not eligible for telecommuting.

Responsibilities

Manage and support a portfolio of delinquent loan accounts assigned for litigation
Communicate with outside law firms via email and telephone to exchange information, provide documentation, and resolve account-related matters
Review delinquent accounts to identify candidates for litigation and coordinate next steps with management and legal partners
Accurately enter and maintain legal and judgment data within Reliant’s systems, ensuring detailed documentation of all activity and communications
Serve as a point of contact for law firms regarding account status, documentation, and litigation support
Work closely with the Client Services Department to obtain necessary documentation, client authorization for litigation, and updates related to judgments and legal actions
Contact borrowers when appropriate to assist in resolving delinquent balances or gathering necessary information
Ensure all activities comply with the Fair Debt Collection Practices Act (FDCPA) and other applicable regulations
Maintain strict confidentiality when handling sensitive financial, legal, and personal information
Perform additional duties as assigned by management

Requirements

High School Diploma or GED required
Associate’s or Bachelor’s Degree in Paralegal Studies, Legal Studies, Business, or a related field required
Previous experience in collections, legal support, customer service, or a call center environment preferred
Strong written and verbal communication skills with the ability to professionally handle challenging situations
Strong attention to detail and ability to maintain accurate records and documentation
Proficiency with computers and standard business software applications
Ability to prioritize tasks, stay organized, and manage multiple responsibilities in a fast-paced environment

EEO Statement

Reliant affords Equal Employment Opportunity (EEO) to all qualified individuals and does not discriminate against employees or applicants for employment on the basis of an individual’s actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, actual or perceived gender, genetic information or any other status protected by applicable federal, state, or local law. Reliant Capital Solutions has reviewed the physical and mental qualifications of our jobs. There are no requirements that tend to screen out qualified physically and/or mentally disabled individuals unless they are job related and consistent with business necessity.

Physical Demands: Legal Liaison

Amount of Time

Lifting

Never

Occasionally

1-33%

Frequently

34-66%

Continuously

67-100%

Up to 10 pounds

Up to 25 pounds