Unit Coordinator - North 5 (Psych)

Unit Coordinator - North 5 (Psych)
Job Ref: 33967
Category: Clerical & Administrative Support
Location: 133 Old Road to Nine Acre Corner, Concord, MA 01742
Department: North 5 (Psych)
Schedule: Part Time
Shift: Evening shift
Hours: 3pm-11:30pm
Pay Range: $18.00 - $25.00 per hour

Be the connection that keeps care running smoothly.

As a Unit Coordinator on our Behavioral Health team, you will play a vital role in supporting daily operations and ensuring seamless communication between patients, families, and clinical staff. This is a great opportunity for someone who thrives in a fast-paced healthcare environment and enjoys being at the center of a collaborative care team.
What You'll Do

In this role, you will provide essential administrative and coordination support by:

• Serving as the primary point of contact for the unit, interacting with physicians, staff, patients, and families
  
• Managing phone calls, messages, and inquiries with professionalism and efficiency
  
• Supporting daily unit operations, including scheduling, documentation, and coordination tasks
  
• Performing accurate data entry and maintaining organized records
  
• Assisting clinical staff with administrative needs to support patient care delivery
  
• Ensuring clear and timely communication across the interdisciplinary team
  
• Maintaining patient confidentiality and adhering to all hospital policies and procedures
  

You will report to the Director of Behavioral Health Nursing or their designee.
What You Bring

Education

• High School diploma preferred
  

Experience

• Previous secretarial or administrative experience required
  
• Demonstrated computer and word processing skills required
  

Licensure & Certifications

• CPI (Crisis Prevention Intervention) certification required within 30 days of hire
  

Key Skills & Competencies

• Strong interpersonal and customer service skills
  
• Professional telephone etiquette
  
• Excellent organizational and multitasking abilities
  
• Accurate data entry and attention to detail
  
• Proficiency with computer systems and office software
  
• Ability to maintain strict confidentiality
  
• Strong written and verbal communication skills in English
  

Why Join Us?

• Be part of a collaborative behavioral health team
  
• Play a key role in supporting patient care behind the scenes
  
• Work in a dynamic, fast-paced healthcare environment
  
• Gain valuable experience in hospital operations and behavioral health services