Sr. Director, Sales Communications & Strategy

ADP is hiring a Sr. Director, Sales Communications & Strategy within our Worldwide Commercial Ops (Sales) organization.

In this role as the Sr. Director, will lead a strategic, enterprise-wide communications function serving the Global Sales Organization. This role operates as a trusted advisor and strategic communications partner to the President of Global Sales and SVP of WW Commercial Operations . shaping narratives that drive transformation, growth, and adoption of AI-enabled selling.

You will oversee all executive sales communication strategy, lead a team of Communications Business Partners, and own the development and execution of high-impact sales events and experiences. This leader will serve as the architect for the storytelling that aligns Global Sales around vision, priorities, and performance. This is a highly visible, senior-level role requiring exceptional executive presence, strategic thinking, strong narrative development capabilities, and the ability to translate complex initiatives into compelling, actionable communications for a global sales force.

At ADP , we Lead with Heart and seek out strong, dedicated, and engaged leaders to join our organization. As a people leader in this role, you will have ~7 direct reports with no indirects.

Ready to #MakeYourMark? Apply now!

WHAT YOU'LL DO: Responsibilities

Executive Communications & Strategic Narrative Development

• Serve as the principal communications partner to the President of Global Sales and SVP of WW Commercial Operations, shaping the executive voice and narrative across all internal and external platforms.
• Develop and drive strategic storytelling around enterprise transformation, growth priorities, AI strategy and adoption, organizational modernization, and sales performance.
• Own the Presidents annual and quarterly communication strategy, including speeches, video messages, leadership forums, transformational announcements, and enterprise-wide sales moments.
• Partner directly with senior leadershipC-suite, SVPs, and global stakeholdersto craft aligned communication strategies that reinforce the Global Sales vision and business priorities.

Leadership of the Global Sales Communications Function

• Lead, mentor, and develop a high-performing global team of Sales Communications Business Partners.
• Establish the communication strategy for business units and ensure alignment with enterprise priorities, sales enablement, and commercial operations.
• Set standards for quality, messaging consistency, and strategy-setting across all sales communication channels.

Enterprise Events & High-Visibility Moments

• Own the strategy, design, and execution of high-impact sales events, including the Global Virtual Sales Conference and major strategic rollouts.
• Serve as onsite advisor and partner to senior executives during key events, ensuring message discipline, narrative consistency, and flawless audience engagement.
• Drive creative direction and content strategy to ensure events inspire, align, and mobilize the global salesforce.

Editorial Strategy & Content Excellence

• Oversee a multi-channel content ecosystem for Global Sales, including email communications, newsletters, SVP bulletins, strategic announcements, and sales incentive communications.
• Create, manage, and evolve the editorial calendar for the President of Global Sales.
• Ensure all content reflects ADPs brand voice and drives clarity, alignment, and engagement across 10,000+ sellers and leaders.

Transformation, AI & Future-Focused Communications

• Lead communications that support ADPs evolution toward AI-enabled selling, adoption of new technologies, and modernization of sales processes.
• Translate complex AI, data, and transformation initiatives into clear, human-centered narratives for a global sales audience.

Operational Leadership & Strategic Enablement

• Design and implement best-in-class communication processes, tools, and technology that elevate reach, measurement, and impact.
• Serve as escalation point for communication issues, risk mitigation, or cross-functional alignment challenges.
• Represent Sales Communications in senior leadership forums, contributing perspectives on communication strategy, seller engagement, and change readiness.

TO SUCCEED IN THIS ROLE: Requirements

• This position will sit in our Corporate office in Roseland, NJ. We support a hybrid work arrangement (minimum 3 days in the office, 2 days at home) with the understanding that this role may require more in-person days to support the XCOM member as needed.
• Proven track record leading a team in-person as well as virtually.
• 15+ years in strategic communications, executive communications, sales communications, or related field.
• Proven experience supporting senior executives (C-suite strongly preferred).
• Expertise in storytelling, narrative development, and translating complex strategies into compelling communication; exceptional verbal and written communication skills, with the ability to flex based on audience and other requirements
• Experience leading large-scale employee events or virtual broadcast experiences.
• Exceptional executive presence, writing skills, and relationship-building capabilities.
• Strong understanding of sales organizations, change management, and AI/technology-driven transformation.
• Experience with communication technology and AI.
• Ability to anticipate and adapt to changing conditions and opportunities.
• Ability to prioritize issues and work under the pressure of time constraints.
• Excellent, time management, project management and proven change management skills.

Demonstrated Competencies

• Ability to support XCOM (Executive Committee) member proactively.
• Superior written and verbal communication skills, demonstrable Excel and Word proficiency, strong interpersonal skills.
• Ability to set goals and have a vision to lead and promote ADPs event portfolio.
• Data oriented leadership with experience defining key success metrics and driving towards those metrics as part of the overall events strategy.
• Development and continual refinement of the customer experience strategy.
• Strong leadership and people management skills with experience in uniting a team of Event and Communications professionals - full time and temporary staff - to achieve successful outcomes.
• Experience collaborating with internal and external resources in developing and/or contributing to strategic initiatives that meet department goals within budget and established timelines.
• Optimization of departmental processes that address an excellent and brand-appropriate customer experience.
• Demonstrated experience and ability to think critically while working in a dynamic, high pressure team environment, fostering a sense of urgency and commitment to achieving goals.
• Build and support a strong culture of innovation as a cohesive team.
• Familiarity and comfort with attendee management registration systems, apps, and event technology.
• Proven success with developing and executing large scale strategic and tactical initiatives.
• Ability to build productive business relationships.
• Budget management including forecasting.
• Project management experience is key as you will need to be a master multi-tasker.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

• Experience noted above, OR
• Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.

BONUS POINTS FOR THESE: Preferred Qualifications

• MBA or Advanced Degree.
• Creative thinker with strong degree of adaptability and flexibility and one who thrives in an environment of continuous change and growth .
• A relationship builder who partners collaboratively internally and externally across the enterprise to ensure we are providing the best client experience and are achieving our business objectives.
• Knowledge of HCM (Human Capital Management) preferred but not required.

Y OU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and create a safe space for diverse perspectives and insights.
• Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
• Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Balance work and life. Resources and flexibility to integrate your work and your life more easily.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!