Account Manager - Maintenance Division

Job Description : Effectively communicate with clients and field service personnel, gather the necessary information to prepare estimates and coordinate a team of Maintenance and Construction professionals of different disciplines to ensure all projects are completed on time, according to requirements, and without exceeding budget.
Pay is 45-55k based on experience

MUST HAVE ACCOUNT MANGER AND TECH EXPERIENCE

Responsibilities:

• Communicate with prospective clients and assist with generating sales
• Making cold calls as needed
• Provide handyman and construction project pricing
• Receive instructions from clients and their agents
• Prepare and provide estimates for clients
• Plan and implement small to medium projects
• Direct and lead the work of technical staff
• Evaluate strategies and procedures
• Ensure deadlines and cost targets are met
• Maintain required project documentation
• Complete monthly billing and navigate through customer portals
• Maintain documentation through internal and external portals
• Serve as a liaison between business and technical aspects of projects
• Ability to manage on-call and emergency requests
• Responsible for Vendor onboarding and Maintain Vendor documents
• Responsible for job permits if required
• Maintain office supplies and stationery as needed
• Perform all administrative duties as required by Opps Manger
• Report directly to Operations Manager

Qualifications:

• Great people skills are a must
• Open minded, the ability to think outside of the box and coachable
• Previous experience in facility repair, construction, or other related fields
• Strong project management skills
• Strong analysis and critical thinking skills
• Deadline and detail-oriented
• Leadership capabilities with the ability to manage and motivate field service personnel
• PC proficiency is a must excel, Google docs and CRM experience a plus
• Proposal preparation experience
• Strong ability to multitask and effectively manage multiple projects simultaneously
• Construction and/or facilities maintenance experience is strongly preferred.
• Must be willing to work as needed up to and including after normal work hours
• This is an in-office position M-F, in West Palm Beach

PM21

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