Tech Assistant - Full-Time

Join an energetic, patient-focused team! Heartland Imaging is currently seeking an experienced Tech Assistant for a Full-Time Flex position at our outpatient imaging center located in Elizabethtown, KY.

JOB SUMMARY

Under the direction of the Radiology Medical Director and/or the Technologist, the Technologist Assistant:

• Is responsible for supporting the radiology staff and providing the first clinical point of contact for patients.
• Facilitates the patient flow to minimize patient wait times and maximize the utilization of resources.
• Demonstrates competence with all imaging safety compliance initiatives.
• Serves as part of the imaging center team and seeks as well as provides feedback for improved clinical practice.

ESSENTIAL JOB FUNCTIONS

• Identifies patients and provides assistance with the completion of pre-procedure forms.
• Starts IV access according to standard procedure under the direction of a Radiologist, and in accordance with state law.
• Corroborates patient's clinical history with physicians order and procedure, ensuring information is documented and available for use by a licensed independent practitioner. May also verify informed consent, if applicable.
• Provides optimal patient care by explaining procedure to patient and answering questions.
• Follows established Safety Standards to ensure safe environment for patients, visitors, and staff.
• Collaborates with referring clinics to facilitate patient care.
• Assists staff with supply inventory needs and keeps rooms stocked as appropriate.
• Maintains all medical record documentation in RIS and PACS as appropriate.
• Participates in ongoing customer service and process improvement efforts.
• Facilitates film/CD readiness as needed for patients and referring offices.
• Participates in performance improvement activities.
• Demonstrates consistent use of AIDET (Acknowledge patient, Introduce yourself, provide Duration/timeline for test, Explain the test, & Thank them for choosing our center) and HEAL ( Hear them out, Empathize, Apologize, & Leap into action to solve) when interacting with patients/customers.
• Takes the initiative to help other modalities/areas of the Imaging Center as assigned or when work load/area allows.
• Attends/participates in staff meetings, in-services, and center-wide meetings as scheduled.
• Performs all other duties as assigned.

PAY & BENEFITS: Accomplishing our mission takes a team of people, who are dedicated to treating others as they expect to be treated and who consistently demonstrate mutual respect for one another. We hold our employees in high regard as the key component to our success. We offer a total compensation package including competitive base pay and a comprehensive benefits program for your health, your quality of life, and your future:

• Paid Time Off and Holiday Pay
• Health Insurance including medical, dental, vision and prescription coverage with an FSA Account
• 401(k) plan with Company Match and Company-paid Life Insurance
• Short-term and Long-term Disability and Employee Assistance Program

EXPERIENCE:

• One year as a trained Phlebotomist and/or Medical Assistant experience required.

EDUCATION:

• Must have a high school diploma or equivalent.

LICENSE/CERTIFICATION REQUIREMENTS:

• BLS certification required within 30 days of hire.

SKILLS/ABILITIES:

• Ability to work efficiently as an extension of certified/registered staff or licensed independent practitioner.
• Ability to multitask.
• Ability to provide documentation accurately and concisely.
• Demonstrates understanding of human anatomy and medical terminology.
• Knowledge of computer applications, including information and billing systems, keyboard input, digital archiving, and retrieving of data.

Heartland Imaging offers a full range of diagnostic and screening radiology services. Our primary mission is to offer affordable medical imaging without compromising expertise or a compassionate experience.

Serving patients in over 50+ communities, OIA is an imaging center management & development operation that is committed to delivering an affordable diagnostic imaging option without compromising customer convenience, care, technology or results. We are always recruiting for talented individuals who are dedicated to excellent patient care and the highest level of customer service.

We are an Equal Opportunity Employer.

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