Global Product Specialist

Vertiv is looking for a Product Specialist to support the development of global thermal rating tool software. In this role, you will be part of a dynamic team, working on requirements gathering, feature specification, and collaborating closely with the software development team to design and release new functionalities for internal stakeholders. You will also become a key reference for the tool, providing support and training to ensure successful adoption and continuous improvement.

WHY JOIN US?

• Global Impact: Your work will influence a tool used worldwide.
• Professional Growth: Opportunities to learn and collaborate with international teams.
• Innovation: Be part of a strategic project that combines newest technologies and thermal engineering.

KEY RESPONSIBILITIES

• Collaborate with the Product Owner to collect, understand, and prioritize requirements from internal customers, contributing to the product roadmap and backlog.
• Support the development team during feature implementation and ensure successful delivery of new functionalities to users.
• Become a tool expert: assist users and deliver training sessions.
• Be local expert and first point of contact for AMER region.
• Monitor tool usage, provide reports and KPIs to stakeholders, collect feedback, and turn it into actionable improvements.
• Validate new features: review, test, and approve implementations before release.

BASIC QUALIFICATIONS

• Master's degree in Energy Engineering, Mechanical Engineering. Computer Science, or a related field can be considered as well.
• 2+ years of experience in thermal engineering preferred; recent graduates are also encouraged to apply.
• Strong understanding of HVAC system operation, component balancing, and system integration.
• Highly self-motivated, detail-oriented, and a proactive team player.
• Proficiency in Microsoft Office 365 (Excel, Word, PowerPoint) and communication tools (MS Teams, Outlook).
• Excellent verbal and written communication skills in English (mandatory).
• Availability to travel up to 20%