Instructional Design Specialist - High Density Cooling Enablement

POSITION SUMMARY

The Instructional Design Specialist for Vertivs High-Density Cooling division will develop and deliver engaging, impactful learning materials to support technical training in high-performance cooling systems for data centers. This role will involve designing both in-person and digital training programs tailored for diverse audiences, including sales, service, and engineering teams, as well as external customers. The Instructional Design Specialist will create effective instructional materials, including guides, multimedia presentations, and interactive modules, that enhance understanding of high-density cooling solutions, installation processes, and safety practices.

RESPONSIBILITIES

• Learning Material Development: Design and produce comprehensive training materials, including e-learning modules, technical guides, and multimedia presentations.
• Content Adaptation: Customize learning experiences to meet the specific needs of various audiences, including global teams and partners.
• Collaboration with Subject Matter Experts: Partner with product engineers, technical trainers, and global teams to ensure content accuracy, relevance, and alignment with Vertivs technical and strategic objectives.
• Evaluation and Continuous Improvement: Assess the effectiveness of training programs through feedback and data, making continuous improvements to support evolving product requirements.
• Global Team Collaboration: Coordinate with Vertivs regional teams across different geographies to tailor training programs that address specific technical requirements, compliance standards, and cultural nuances. Facilitate consistent knowledge-sharing across regions and adapt training content to meet the needs of diverse international audiences.
• AR/VR Training Integration: Leverage augmented and virtual reality (AR/VR) technologies to create immersive, interactive training modules that enhance understanding of complex high-density cooling systems.

QUALIFICATIONS

• Bachelors degree in Instructional Design, Education, or a related field.
• Experience in technical instructional design, ideally with a background in HVAC, data center cooling, or similar industries.
• (required) Strong collaboration and communication skills to work with diverse teams and adapt content for international audiences.
• (beneficial) 3D Modeling Capabilities: Familiarity with 3D modeling tools (e.g., Blender, Maya, or AutoCAD) to create or adapt models for training purposes is beneficial.
• (beneficial) AR/VR Integration Processes: Experience with integrating 3D models into AR/VR training environments, enhancing learning through immersive, interactive experiences, would be advantageous.
  

PHYSICAL DEMANDS

• Extended Computer Use: Creating and editing multimedia content, 3D models, or digital training modules may require prolonged screen time and frequent use of keyboards and design tools.
• On-Site Training (If required) : If training is delivered in data centers or cooling system facilities, there may be extended periods of standing or walking, along with the potential need for occasional lifting or moving of light equipment.
• Use of PPE: If working around high-density cooling equipment in data centers or training labs, the role may require personal protective equipment (PPE), such as safety glasses or gloves, depending on the facilitys safety policies.

ENVIRONMENTAL DEMANDS

• Data Center Conditions: If on-site training occurs, the specialist might need to work in controlled environments with temperature or humidity variations, especially in areas near high-density cooling equipment.
• Noise Levels: Data centers and equipment rooms may have elevated noise levels due to cooling systems and servers, which could require hearing protection in some cases.
• Exposure to Coolant and Electrical Equipment: There may be minimal exposure to coolant fluids and sensitive electrical components, though this would likely be limited and managed through safety protocols.

TIME TRAVEL REQUIRED

• 10%