Benefits & Wellness Specialist

Benefits & Wellness Specialist

Dublin, OH

The Benefits and Wellness Specialist is responsible for providing key support in the administering of employee benefits. In this role, you will serve as a trusted resource for our employees to assist in guiding them through the company’s insurance benefits, wellness offerings and the enrollment process.

• Paid on-the-job training and a comprehensive new hire program.
• Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
• Performance-based career advancement.
• Educational Reimbursement Program.
• Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
  Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
• Company-Sponsored Life and AD&D Insurance.
• Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
• Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
• Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
• PTO that grows with you, starting with 12 days in your first year.
• A relaxed, business casual dress code that includes jeans and sneakers!

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

• As a subject matter expert, you will assist our Team Member’s with navigating the Company’s insurance benefits and wellness programs.
• As a Benefits liaison, you will assist employees with benefits enrollment questions and ensure compliance with required benefits notices and laws.
• Responsible for coordinating, planning, and facilitating health, wellness, and perks programs for employees.
• Create and manage periodic wellness challenges to boost employee satisfaction and engagement.
• Assist with administering various employee benefit enrollment/programs by administering annual and life event eligibility for group health insurance, life, dental, vision, disability, 401k, and health savings accounts.
• Communicate with all employees regarding eligibility, answering benefits-related questions, and researching resolutions while ensuring that confidentiality and federal/state regulations are met.
• Process and maintain all employee benefit data within the Benefits Administration system while maintaining accurate benefits records.
• Determine qualification of a child support order for medical, dental and/or vision coverage and manage approval and documentation of submitted qualifying life event requests.

• Assist in the management of employee perks programs.
• Search employee personnel and benefits files and provide the necessary information to authorized individuals.
• Assist with a comprehensive wellness program, including development of promotional and publicity plans for employees throughout the organization.
• Research, compile, and prepare reports, correspondence, and other information required by management, benefit providers, auditors, and governmental agencies to comply with all data privacy processed and regulations.

• Bachelor’s Degree in Human Resources or related field or equivalent experience.
• 1 – 2 years of benefits administrations and/or general human resource experience is preferred.
• Ability to maintain confidentiality and be familiar with HIPAA and other regulations pertaining to confidential health information.
• Demonstrate active listening skills to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Strong communication skills both verbal and written; able to communicate effectively in writing as appropriate for the needs of the audience and speaking to others to convey information effectively.
• Ability to understand written sentences and paragraphs in work related documents.
• Strong time management, prioritizing, and organizational skills a must.
• Critical thinking skills to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Proactively consider ways to assist people.
• Troubleshoot and determine causes of operating errors and provide a solution.
• Ability to develop and maintain positive, professional relationships with associates, peers, and superiors.
• Must be proficient in Microsoft Office Suite, including at least intermediate Excel skills with knowledge of formulas and functions such as pivot tables and V-lookups.

We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek.

The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.

Think you’d thrive here? Learn more at

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only.

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

“Please note,we do not accept unsolicited resumes from third-party recruitment firms or agencies.”