Job Posting Senior Payroll Manager (Westerville, Ohio)

At DHL, we are seeking a Senior Payroll Manager to lead end-to-end U.S. payroll operations supporting ~60,000 employees. This role requires a seasoned professional with strong leadership, multi-state payroll experience, and deep expertise in compliance, systems, and process improvement.

• Lead payroll operations at enterprise scale.
• Influence strategy, process optimization, and system improvements.
• Manage and mentor a high-performing team of supervisors, team leads, and processors.
• Join a globally recognized organization committed to people-first culture and growth.
• Enjoy a hybrid schedule with a collaborative environment.

• Lead, oversee, and ensure accurate, compliant, and timely payroll delivery for a multi-state workforce.
• Manage a team of ~12 (supervisors, team leads, processors).
• Serve as the subject matter expert on payroll audits, taxes, garnishments, internal controls, and compliance.
• Monitor KPIs, trends, and drive continuous improvement initiatives.
• Oversee payroll systems (ADP Vantage, Kronos/UKG) including upgrades and enhancements.
• Partner closely with HR, Finance, IT, and external vendors.
• Support retirement plan administration and complex payroll elements.
• Remain hands-on during high-importance processing cycles.

• Hybrid model: Week A = 3 days onsite; Week B = 2 days onsite.
• Salary range: $135,000 $140,000 USD. + Annual Bonus

• 10+ years U.S. payroll experience with multi-state complexity.
• Strong leadership experience managing payroll teams.
• Expertise with ADP Vantage and familiarity with Kronos/UKG.
• Strong understanding of payroll tax, garnishments, audits, and compliance.
• Analytical mindset with KPI management experience.
• Strong communication and cross-functional collaboration skills.

• CPP certification.
• Spanish language skills.
• Experience working with unionized employee groups.
• Background in large-scale enterprise environments (10k+ employees).

• High-collaboration environment with strong team spirit.
• Opportunities for professional development and process influence.
• Part of a global brand known for stability and people-centered values.

Ready to make an impact? If youre passionate about accuracy, compliance, and elevating the employee experience and youre excited to lead U.S. payroll operations at scale while driving process excellence and continuous improvement we encourage you to apply.

We look forward to welcoming a new teammate who shares our commitment to precision, collaboration, inclusion, and operational excellence.

#SCOUT