Contract Operations Analyst

The Contract Operations Analyst is responsible for governance and compliance of the Contract Lifecycle Management (CLM) System, Sirion. This role is tasked with facilitating change management, monitoring the system to ensure documents are processed within the guidelines of the CLM Policy and providing the business units with ongoing support. Analysts work to ensure contractual obligations that optimize key benefits of a contract are managed closely. Scheduled and ad-hoc reporting and various project support activities are additional tasks that this role will handle regularly.

Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments.

This role is not hybrid or remote and is located at our Cleveland, OH office

CORE RESPONSIBILITIES AND TASKS

Business Partnering:

• Ability to establish credible relationships across Sherwin-Williams
• Actively participate on any future design building sessions to understand user groups contract process and establish relationships with stakeholders, preparing for post go-live support
• Leverages relationships with contract owners across both buy and sell side to facilitate contract operations from contract request through post signature management
• Supports system approval and signature process by tracking requests through contract execution
• Supports training for end users and category managers on system Obligations and Reporting. Promotes user adoption by improving contract system usability

Contract and Strategy Execution:

• Ensure contract workflows are followed to fully signed agreements and properly converted to final draft in contract repository
• Manages contract repository and contract data to ensure Sherwin-Williams achieves full value from contracts
• Ensures fulfillment of Contract Management process compliance expectations
• Participate in user training and provide ongoing support of contract obligations
• Conduct surveillance to detect and aid in correcting instances of contracting activities that occur outside of system
• Track expired contracts, helping to ensure on-time renewals are processed and ensure Retention Policy is supported
• Review data and system insights and created various reports for user groups and steering Op-Co throughout each month

Continuous Improvement:

• Identify bottlenecks and alert users of process flow aging concerns in an effort to complete contract process more efficiently
• Participate in information gathering meetings to understand user group contract requirements and aid in establishing and managing contract obligations
• Review system regularly and perform various data cleanse activities
• Monitor metrics related to risks, time and value

POSITION REQUIREMENTS

FORMAL EDUCATION:

Required:

• Bachelors degree in Business, Finance, Procurement, Supply Chain, or Law is required

KNOWLEDGE & EXPERIENCE:

Required:

• 3+ years of finance, procurement, contract management or legal operations experience.

Preferred:

• Previous experience working with Contracts procurement or sales related - and a basic understanding of contractual terms and conditions.

TECHNICAL/SKILL REQUIREMENTS:

Required:

• Proven ability to analyze and present findings in a clear and cohesive manner
• Ability to identify and research legal implications of a contract obligations
• Capable of navigating through ambiguous situations and provide business guidance on 3 rd party agreements
• Ability to work collaboratively with stakeholders across the enterprise and support reporting on contract compliance and obligations to our 3 rd parties
• Ability to develop processes and/or to identify continuous improvements to help better coordinate activities and drive business value across buy and sell side organizations (e.g., capture price increases, rebates, discounts, etc.)
• Exceptional relationship builder and stakeholder manager, ability to grow personal networks
• Proficiency in Microsoft Suite products, including but not limited to, Word, PowerPoint, and Excel

Preferred:

• Positive, proactive, can-do attitude
• Autonomy, entrepreneurial self-starter who can work with minimal supervision
• Confident and able to push back when appropriate, escalate when needed
• Inspires trust and confidence
• Results-oriented and responsible