Front Desk Administrator

Company Information:

At General Smiles (GS), we are committed to creating a workforce where every individual’s skills and potential are valued. Rooted in the principles of merit, openness, and inclusivity, we strive to ensure access to opportunities for everyone.

What We Offer: 

• A mission-driven, inclusive environment focused on both individual and collective success. 
• Opportunities for professional development to help you reach your career goals. 
• Access to tools, mentorship, and resources tailored to elevate your proficiency and contributions. 

Commitment to Inclusion: 

At GS we believe in a skills-first approach to recruitment and selection. This means focusing on what you can do and how you can grow, rather than traditional metrics alone. We are committed to adhering to anti-exclusion practices, removing barriers to access, and enhancing opportunities for all individuals based on merit and potential. 

Position Summary:

The Front Desk Administrator will coordinate office activities and operations while providing clerical and administrative support to management.

Key Responsibilities:

• Responsible for administering the day-to-day activities of the dental office, including patient records.
• Oversee daily operations to ensure efficiency and compliance with standards.
• Manage appointment scheduling systems and maintain accurate patient records.
• Ensure high levels of patient satisfaction.

Qualifications and Experience:

• High school diploma or equivalent; B.Sc. or Assoc. degree preferred.
• Dental experience preferred.
• Working knowledge of MS Word, insurance claims processing, and records management.

Technical Skills:

• Knowledge of Electronic Medical Management (EMR) - Dentrix, etc.

Mission Critical Competencies

To excel in this position, the employee must bring a commitment to inclusivity, transparency, and growth.

Mission Critical Skills:

• Customer Focus:

            Gains insight into customer needs; builds, establishes and maintains effective customer relationships.   

• Action-Oriented:

            Displays a can-do attitude in good and bad times; steps up to handle tough issues.

• Communicates effectively

           Strong communication skills to distribute unbiased, easily understood information to diverse audiences.

• Tech Savvy

            Readily learns and adopts new technologies.

DEI Statement:

We believe in a skills-first approach to recruitment and selection, focusing on merit and potential to enhance opportunities for all individuals.

EEO Statement:

Genuine Smiles P.A. is an equal opportunity employer and prohibits discrimination and harassment of any kind.