Optometric Technician

We are looking for a cheerful and enthusiastic individual to be the smiling face that greets every patient and ensures they receive they highest level of care. Candidates must demonstrate excellent organizational and time management skills. This person must be detail oriented and enjoy finding solutions to all the unique situations a patient may present. Experience in the optometry or health care field is preferred but NOT required. Multi-tasking skills, computer competency, working well with a team, and willingness to learn and have an open mind are an absolute must.

Positive attitude is important ! Knowledge will come with training. Position includes but not limited to insurance verifying/filing, preliminary work ups, scheduling appointments, and frame styling. We have many cool instruments in our office that our patients love and makes taking measurements for glasses a much easier process for staff and patients.

* Follow protocols for checking patients in/out and keying office visits

* Collecting co-pays, deductibles, and balances.

* Accurately verifies patient insurance and enters into practice management system.

* Answer phones and properly greet and register patients.

*Customer Service- Provides excellent customer service to continuously enchance customer and staff satisfaction. 

* Excellent communication skills

* Strong organization skills

* Well organized with attention to detail

* Ability to manage multiple task simultaneously 

* Excellent follow up skills

* Ability to work as a team player

Responsibilities and Duties

PRIMARY RESPONSIBILITIES & DUTIES

* Front Desk Duties: Patient Scheduling, Apt Verifications, Checking in/out, phones

* Input all patient demographic information; type of exam, maintain patient records

* Maintain, clean, disinfect exams rooms, pre-test areas

* Dispensing Contact Lenses; Contact Lens Insertion and Removal Teaching 

SECONDARY RESPONSIBILITIES & DUTIES

* Optician duties when optician is not available: frame styling, explaining lens technologies and patient benefits.

* Patient Insurance: Pulling, verifying, filing

* Checking glasses/contact upon receipt from UPS/FedEx

* Dispensing glasses

* Submitting Vision Claims to Insurance

* Manage Contact Lens Inventory, stock trial contact lenses upon receipt

TERTIARY RESPONSIBILITIES & DUTIES

* Monly Basis: check medical supplies in exam room and replenish as necessary (sample Rx drops, contact solutions, etc.)

* Check mail/mailbox

* Assist in patient teachings when needed

* General cleaning duties: weekly vacuum, take out trash, replish supplies like paper towels and tissues, keep exam rooms stocked of necessary items, wipe down glass top on desk, keep waiting room organized & tidy. 

Qualifications and Skills

* High School Diploma

* Strong computer knowledge/experience beneficial, training will be provided if candidate is a quick learner and computer literate.

* Resume with 3 References 

Benefits

* Wage compensation is competitive and is commensurate with experience.

* All Vision Exams are free for employees and we offer family discounts

Vacation Days and Paid Holidays (Full time only) 

If you feel toy are the exceptional candidate that meets these requirements, then please send your resume. Thank you for your interest!