Digital Channels Mobile Frameworks Product Manager

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Digital Channels Mobile Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Builds the cross Digital Mobile App Framework team vision (supporting Analytics, Security, Networking, Configuration, Crash Reporting, etc.)
• Establishes patterns for native iOS development including 3rd party integrations and POCs, Caching/Boot Manager and Routing, pipelines, and testing
• Builds native technical infrastructure (Analytics, Security, Networking, Configuration, Crash Reporting, etc.)
• Creates supporting documentations for cross product usage
• Understands the mobile app from the functionalities needed for the business and also the importance of having a strong foundation to build on, ideally helping drive the evolution of the platform to enable more functionalities
• Manages technical backlogs, partnering with technology, agility, design and stakeholder groups, creatively problem solving based on user needs and data, and crafting strong communications around progress, status and blockers at all levels of the organization
• Possesses a strong technical curiosity in how the app functions today, seeking to uncover areas to improve; Focus should include understanding the foundational inner workings of the application

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Previous experience working on mobile applications with passion and curiosity for mobile apps
• Ability to drive the mobile framework product strategy
• Strong written and verbal communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders, management and customers
• Proven experience in developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders
• Strong understanding and ability to work within Agile methodologies, including working knowledge of the following tools: Jira and Confluence

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Strong technical background, including knowledge of mobile application technologies, backend systems, cloud computing, and experience in an agile environment
• Bachelors degree or equivalent work experience