Location: This position is located at our Dublin, OH campus with hybrid flexibility or may work remotely anywhere in the United States of America.
Who we are
Founded in 1999, Quantum Health is a privately-owned, independent healthcare navigation organization. As the company that invented healthcare navigation, Quantum Health continues to set the standard and in 2025 acquired leading healthcare technology company Embold Health. This further strengthens the AI and provider search capabilities to guide members to the right care. Together, the teams lead the industry in healthcare navigation, simplifying care journeys, improving outcomes and controlling rising costs for organizations of all sizes. This role supports the Embold Health division.
Were committed to building diverse and inclusive teams across our so if youre excited about this position, we encourage you to apply even if your experience doesnt match every requirement.
About the role
We operate at the forefront of the digital health revolution, providing an alternative health plan solution designed to fundamentally reshape how healthcare is consumed. Our product leverages sophisticated data analytics to guide members to high-quality, high-value care, leading to demonstrable improvements in clinical outcomes and significant reductions in total cost of care.
The Solution Engineer (SE) is a high-impact, technical sales professional responsible for driving revenue growth across our strategic channels: Health Plan Partnerships (Channel) and Direct Employer Sales. This role sits side-by-side with both sales teams, acting as the primary technical subject matter expert (SME) to assess prospect needs, technically validate our solution, and architect implementation strategies that align with the clients ecosystem. The SE will be integral to communicating the disruptive technical and financial value of this platform.
This SE must be adept at simplifying complex healthcare data and technology concepts for diverse audiences, ranging from C-suite Payer IT executives to HR and Benefit leaders at mid-market and large employers.
Wha t youll do (Essential Responsibilities)
Dual Sales Team Support
- Health Plan Partnerships (Channel Focus): Serve as the technical lead during due diligence with payer product, IT, security, and operations teams.
- Articulate complex data integration and exchange strategies (e.g., API capabilities, claims data ingestion, eligibility feeds) required for fully insured product line integration.
- Design and present the technical architecture for standing up our solution as a scalable offering for the payer's ASO book of business.
- Address technical inquiries related to security, compliance (HIPAA, HITRUST), data governance, and scalability.
- Direct Employer Sales (Mid-Market & Large Employers): Conduct compelling, tailored product demonstrations and presentations for employer groups, benefit consultants, and brokers.
- Translate technical features into tangible business benefits (ROI, clinical value) relevant to HR and Finance stakeholders.
- Lead technical scoping sessions, ensuring clarity on implementation requirements, data exchange methods, and configuration options.
- Solution Design and Content Creation
- Develop and customize technical proposals, Statements of Work (SOWs), and security questionnaires (e.g., vendor risk assessments).
- Create and maintain a best-in-class demonstration environment that showcases the products capabilities for both payer and employer use cases.
- Collaborate with the Product Management team to relay critical technical feedback and market requirements gathered during the sales process.
- Internal Enablement
- Train and enable the Health Plan and Employer sales teams on new product features, competitor analysis, and effective technical positioning.
- Act as the liaison between the sales organization and the implementation/engineering teams to ensure a seamless handoff post-sale.
- Success Metrics/KPIs
- Pre-sales technical win rate.
- Demo through proposal conversion.
- Implementation scoping and accuracy.
- Security questionnaire cycle timing.
- Other duties as assigned
What youll bring (Qualifications)
- Education: Bachelors degree in a technical field (e.g., Computer Science, Engineering) or related business degree.
- Experience: 5+ years of experience in a Solution Engineer, Sales Engineer, or Technical Consultant role, preferably within the healthcare technology or benefits space.
- Proven expertise in healthcare data standards, including a deep understanding of medical/pharmacy claims data (e.g., 837/835), eligibility files (834), and clinical data exchange methods.
- Demonstrated ability to present complex technical concepts clearly and persuasively to both technical and non-technical executive audiences.
- Strong understanding of the U.S. health insurance market, including the fundamental differences between fully insured and ASO (self-funded) models.
- Experience responding to large-scale RFPs, building customized ROI models, and managing technical proof-of-concept projects.
- Exceptional collaboration skills and proven success supporting multiple sales executives across diverse markets simultaneously.
- Executive Communication.
- Storytelling capabilities.
- Strong curiosity/problem solving.
- Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
- A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Healths policies, values and ethics, and to protecting the sensitive data entrusted to us.
Preferred Qualifications:
- Direct experience selling into or working with national and large regional Health Plans (e.g., IT/Operations/Product teams).
- F amiliarity with modern API design, cloud security principles, and common enterprise risk management frameworks.
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Whats in it for you
- Compensation: Competitive base and incentive compensation
- Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
- Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
- Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
- Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
- Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
- Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
What you should know
- Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
- Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
- Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, were committed to empowering our ERGs, and were proud to be an equal opportunity employer .
- Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
- Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidates unique combination of experience and qualifications related to the position.
- Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
- Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.
Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe youve encountered a recruiting scam, report it to the Federal Trade Commission and your states Attorney General .