Logistics Operations Coordinator

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the worlds most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include:

Assisting the Account Management team with order creation and data entry in our Transportation Management System. Scheduling pick-up and delivery appointments via phone call, email correspondence, and web portals. Answering phone and email customer service inquiries. Other ad hoc customer service support as needed.

Position: Logistics Operations Coordinator
Shift: Monday-Friday 8am-5pm
Pay: $18/hour

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

Intermediate Microsoft Office Skills.

Oral and written communication skills.

Ability to multi-task across a variety of customer needs.

Accurate data entry.

High levels of customer service.

Be part of the worlds largest logistics company! DHL Supply Chain has been certified as a Great Place to Work in the US and Canada! Our excellent benefits packages includes:
- Affordable medical, dental, and vision coverage available beginning on your 30th day
- PTO program for all associates, including paid holidays and vacation
- 401(k) with generous company match
- Tuition reimbursement program
- Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose :

Assist in coordinating truck, rail, and international shipments. Provide communication to both shippers and carriers. Assist in coordinating and providing problem-solving and order management for customers.

Key Accountabilities :

• Assist in coordination of export/import shipments.
• Establish and coordinate schedule with carrier and tender shipments.
• Track and trace all shipments.
• Update and maintain Transportation Management System(s) SAP.
• Prepare and publish daily, weekly reports.
• Obtain data to assist in analysis on performance trends.
• Proactively identify problems to management.
• Answer and resolve basic billing questions when needed.
• Prepare client invoice packets
• Confirm rates with carriers.

Required Education and Experience :

• High School Diploma or Equivalent, preferred
• 6 months 1 year warehouse or logistics experience, preferred
• Communication and customer service skills
• Ability to handle multiple tasks simultaneously
• Ability to work as part of a team and individually

Our Organization is an equal opportunity employer.

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