Registration/Disclosure Processor

Job Description

Overview

The Registration/Disclosure Desk Processor is responsible to monitor the overall registration/disclosure process from start to finish, while also providing accurate and appropriate disclosures to customers within the allotted amount of time while ensuring Northwest policies and procedures and Regulatory requirements are met.

Essential Functions

• Ensure compliance with Northwest policies and procedures, Federal/State regulations, Government Sponsored Entities (GSEs), Agencies (FHA; VA; USDA), third party investors, and vendors

• Maximize all technology tools available

• Ensure total data/document integrity

• Monitor Optimal Blue or Pricing Automation for lock requests

• Confirm or Send eConsent for all registered loans once loan is available for disclosure

• Monitor Encompass pipelines for all mortgage channels for timely disclosure preparation and delivery to borrowers, and to ensure compliance and avoid monetary implications

• Ensure delivery of disclosures for those borrowers who do not agree to electronically receive loan documents; using mail service approved by Northwest to ensure delivery within the required timeframe

• Retrieve documents once eConsent/eDisclosures have been electronically signed and returned, as applicable

• Order flood zone determinations and deliver required disclosures as needed.

• Process change of circumstance requests and re-disclosures

• Input NCDD information and upload forms, as applicable

• Avoid departmental non-payroll costs by disclosing accurate costs on all Loan Estimates

• Recommend improvements to procedures, and service/delivery enhancements

• Monitor GFE and APR Variances pipeline and work with team to avoid unnecessary costs

• Submit appraisals to underwriting for review and deliver to borrower(s), as applicable

• Ensure compliance with Northwest's policies and procedures, and Federal/State regulations

• Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency

• Work as part of a team

• Work with on-site equipment

Qualifications

• High School Diploma or equivalent required

• Associate's or Bachelor's Degree preferred

• 2 - 6 years experience in the Mortgage Industry or Real Estate field preferred

• 2 - 6 years customer service experience and administrative experience preferred

• Knowledge of Regulatory Guidelines, proven organizational skills and a team player

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.