NOC Analyst I

Important--note hours:
On call rotation on Sunday & Saturdays, as required
Oncall hours are 11PM Friday evenings to 11PM Sundays
Normal shift hours are 11PM - 7AM, Sunday through Friday morning.
Hybrid schedule (onsite presence required for testing or as needed--majority is remote)
Under the direction of the operations manager the Network Support Specialist is an IT-focused role that is responsible for executing daily responsibilities related to incident management, device monitoring, network troubleshooting, application support and upgrade project implementation and deployment. An emphasis is placed on assisting in the monitoring and support of the company's core software and hardware applications. This is a role that demands building strong working relationships with all technical support teams.
What Will You Be Doing?
- Monitoring and support of the store WAN infrastructure 1100 stores domestic and international offices
- Function as a Jr. Incident Manager in support of high priority incidents
- Monitoring and support for store and corporate office network hardware Domestically and Internationally
- Monitoring and support of core applications
- Monitoring and support of the wireless network SAN and VOIP systems
- Monitoring and incident management of company Data Centers Labs Storage Facilities and Disaster Recovery Facilities

What Do You Need To Bring?
- Preferred 4 Year degree in an IT related field
- Experience with Windows OS
- Familiarity with Linux based systems and hardware
- Must be able to communicate effectively with highly technical associates and executives
- Knowledge of mainframe operations MVS and/or Oracle Batch processes a plus
- Experience troubleshooting Cisco and Juniper network equipment
- Technical Services experience in Retail environment a plus
- Ability to navigate technical issues and evaluate risk
- Ability to lead and direct the work of others
Additional Skills & Qualifications
- Preferred 4 Year degree in an IT related field
Retail industry experience is a plus
Job Type & Location
This is a Contract to Hire position based out of New Albany, OH.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in New Albany,OH.
Application Deadline
This position is anticipated to close on Nov 17, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.