Agency Development Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Orchid Insurance, an Arrowhead Intermediaries company, is seeking an Agency Development Manager to join our growing team in Tampa, Florida.

Orchid is seeking a dynamic and relationship-focused Agency Development Manager (ADM) to expand our agency distribution channel by driving qualified quote submissions, increasing written premium, and growing policies in force. This role is ideal for a self-starter who thrives on building meaningful connections, solving problems creatively, and supporting agency success.

As an ADM, you will serve as a trusted advisor to our agency partners, providing training, strategic guidance, and support across systems, products, and underwriting guidelines. You will also identify new agency opportunities and collaborate cross-functionally to ensure our offerings remain competitive and relevant.

Success in this role requires the ability to build trust and cultivate strong relationships with agency partners, while actively listening and engaging with them in a thoughtful and solution-oriented manner. Candidates who are motivated by achieving goals, thinking creatively, and driving growth will thrive in this field-based position.

Candidates must reside within or near the assigned territory, which includes Palm Beach, Broward, Miami-Dade, and Monroe counties.

How You Will Contribute:

• Develop and nurture relationships with new and existing assigned agents to drive qualified risk selection and foster long-term partnerships.

• Generates new premium growth through interaction with new and existing agencies (phone calls, emails, face-to-face visits, etc.).

• Identifies and develops new agency opportunities through prospecting.

• Deliver training and ongoing support to new and existing agencies, ensuring clarity on systems, products, and underwriting guidelines.

• Serve as a subject matter expert on our product offerings and core systems and stay informed on industry trends and competitive landscape.

• Provide account management support for agencies and maintain accurate records of agency interactions using Salesforce.

• Collaborate with the marketing department to ensure consistent and effective agency communication.

• Proactively monitors key performance metrics and identify opportunities for improvement or additional training.

• Works proactively with product management to communicate competitive information and convey necessary product modifications or new opportunities.

• Meet or exceed individual or team goals consistently.

• This is a remote position and will require frequent travel for in-person agency visits.

• Represent the company professionally at trade shows, conferences, and in-person agency visits.

• Performs additional responsibilities as assigned by management.

Skills & Experience to Be Successful:

Required:

• Minimum of 2-4 years of Property & Casualty industry experience.

• Willingness and ability to travel frequently for in-person agency visits within the assigned territory, including overnight stays, as needed.

• Ability to navigate challenges with a positive attitude and adapt to changing priorities or market conditions.

• Consistently represents the company with integrity and professionalism in all interactions.

• Must be team-oriented and able to meet team deadlines.

• Must be results-oriented and thrive in high volume environments.

• Proficiency in Microsoft Office Suite and CRM software such as Salesforce.

• Positive attitude and friendly demeanor.

• Passionate and knowledgeable about the services and products we provide.

• Self-motivated, coachable, and adaptable in a fast-paced environment.

• Ability to build relationships both internally and externally and influence stakeholders.

• Strong interpersonal and communication skills, both written and verbal.

• Able to multitask, prioritize, and manage time efficiently.

• Strong organizational skills and ability to manage multiple priorities efficiently.

• This position requires routine travel which may require the teammate to drive their own vehicle or a rental vehicle. Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position.

Preferred:

• 5+ years P&C experience.

• Active P&C insurance license (2-20).

• Previous Personal Lines Excess & Surplus experience a plus.

• Previous account management or outside field sales experience.

• Strong familiarity with Salesforce CRM.

• Strong interpersonal skills with the ability to build relationships with customers at all levels.

• Polished presentation skills to conduct virtual and in-person product training.

• Comfortable talking to new people daily via in-person visits, telephone, or virtual meetings.

• Bilingual proficiency with Spanish.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".