Spa Manager

Position Summary:

We are seeking a driven, experienced Spa Manager to lead our Upper Arlington and Easton locations. This full-time, in-person leadership role is perfect for someone who thrives in a fast-paced, results-oriented environment and has a passion for team development, client satisfaction, and operational excellence. The Spa Manager will oversee day-to-day operations, implement growth strategies, and collaborate on marketing initiatives to elevate the med spa experience.

Key Responsibilities:

• Lead a team of Aesthetic Injectors, Aestheticians, and Guest Experience Specialists to provide excellent, safe, and effective medical procedures
• Develop and mentor team members to support job satisfaction, teamwork, and sales growth
• Foster a high-performing, results-driven work environment focused on client experience, retention, and optimizing skincare results
• Manage spa scheduling, staffing, and daily operations to optimize client demand and seamless interactions
• Cultivate a warm, inviting atmosphere that encourages guest loyalty and membership growth
• Execute marketing campaigns (social media, paid ads, outreach events) to increase brand visibility and drive first-time guests
• Coordinate with senior leadership and peers on promotional strategies and engagement plans
• Collaborate with the Call Center to ensure efficient scheduling of first-time guests and drive lead conversion
• Optimize vendor relationships for training, events, and promotional opportunities
• Analyze spa performance metrics and optimize the budget for maximum profitability

Qualifications:

• 1–2+ years of experience in spa, salon, med spa, dermatology, or plastic surgery clinic management
• Strong leadership, communication, and organizational skills
• Proven track record in driving team performance, building collaborative cultures, and enhancing customer satisfaction
• Analytical mindset with ability to manage budgets, schedules, and KPIs
• Experience in executing local marketing and outreach strategies
• A passion for aesthetics, wellness, and providing a premium guest experience

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid time off

Shift:

• Day shift
• Evening shift
• Morning shift

For additional information on this opportunity, please contact Daniela Sanchez directly at .... Resumes may be confidentially sent to ...