Receptionist - Physical Therapy Practice

Join Bethesda Physiocare, a thriving, patient-focused physical therapy practice committed to providing exceptional rehabilitation services. We are seeking a dedicated, detail oriented Part Time Administrative Receptionist to be the welcoming face and operational backbone of our office. You will play a crucial role in ensuring a seamless experience for our patients and supporting the daily flow of our practice.

The Opportunity

This is a part time position offering a unique opportunity to apply your organizational and customer service skills in a dynamic healthcare setting in Bethesda, MD.

Key Responsibilities

As the first point of contact, your primary focus will be on patient experience and office efficiency:

• Patient Intake and Financials: Registering new patients and efficiently collecting copays and outstanding balances at the time of service.

• Scheduling Management: Managing the clinical schedule by booking, confirming, and rescheduling patient appointments accurately.

• Communication Hub: Managing all incoming and outgoing telephone calls, directing inquiries, and ensuring clear communication between patients, therapists, and staff.

• Administrative Support: Performing essential administrative tasks to support the practice’s daily operations and providing necessary administrative assistance to our sister company, Myopain Seminars.

Qualifications and Experience

Required Skills

• Education: High School Diploma or GED equivalent.

• Administrative Proficiency: Demonstrated experience with office procedures, practice management software, and strong general administrative skills.

• Technical Skills: Proficiency in word processing and accurate keyboarding.

• Core Competencies: Exceptional communication and customer service skills with a professional and empathetic demeanor.

Highly Valued Skills

• Previous experience or knowledge of rehabilitation procedures and medical terminology.

• Experience with inventory management and ordering office supplies.

Compensation and Benefits

• Salary Range: $38,000 to $44,000 annually (pro-rated for part time hours), commensurate with experience.

• Work-Life Balance: Flexible scheduling, paid vacation leave, sick leave, and holiday pay.

Company Information

Bethesda Physiocare® is the region’s premier physical therapy clinic staffed by our industry-leading physical therapists in Bethesda, MD. Our team provides a wide range of services, from chronic pain management, performing arts physical therapy, and men’s health physical therapy to the treatment of persons with Ehlers-Danlos Syndrome.

DEI Statement:

At Bethesda Physiocare, we are committed to creating a diverse, equitable, and inclusive workplace where all employees feel valued and respected.

EEO Statement:

Bethesda Physiocare is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status.