Senior Sales Advisor Supervisor

We are currently looking for motivated sales professionals seeking a challenging opportunity supervising a team of sales professionals. This supervisory role is critical in driving sales performance, delivering exceptional customer service, and fostering a high-performing team environment. The ideal candidate will possess in-depth knowledge of personal lines insurance, strong leadership abilities, and a commitment to coaching and developing team members.

Responsibilities:

• Supervises Advisors, DRC to ensure sales targets and related performance metrics are consistently achieved.
• Coaches and develops Sales Advisors, DRC through monitoring calls and analyzing performance data to provide effective coaching and feedback.
• Manages the individual performance of each Sales Advisor through individualized development plans, employee reviews, and progressive discipline, as appropriate.
• Contributes to a high performing culture by effectively communicating, fostering inclusion, and encouraging employee engagement.
• Ensures a high level of customer satisfaction. Reviews call surveys and answers customer inquiries and escalated calls.
• Interviews, makes hiring recommendations, and supports the onboarding process for new Sales Advisors. Makes promotional recommendations.
• Administers pay for performance salary recommendations.
• Reviews underwriting requests from Sales Advisors utilizing rules and guidelines in order to bind coverage.
• Participates in project teams and focus groups to improve processes and identify/capitalize on opportunity areas and performs other tasks as assigned.
• May perform other related tasks as assigned.
• Responsible for satisfying ongoing continuing education (C.E.) requirements in order to maintain necessary P& C licensing.

• Bachelor`s degree or equivalent training plus 2-3 years directly related insurance experience.
• In depth knowledge of personal lines products, policies, systems and coverage.
• Multi-state property and casualty licensing required.
• Residency and reciprocal licenses in all other states must be maintained.
• Demonstrated effective written & oral communication skills.

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco