Business Analyst

Principal Duties/Responsibilities:

· Collaborates with business functions to collect business intelligence.

· Translates non-technical requirements into technical business requirements.

· Identifies process inefficiencies and recommends alternative solutions and process improvements through evaluating user impacts, cost benefit analysis, processing specifications, and technology trends.

· Identifies, defines, and documents analytical requirements for new metrics and reports.

· Designs, develops, and maintains business solutions based on business requirements.

· Utilizes data collection techniques, including interviews, document analysis, workshops, surveys, visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.

· Interprets data utilizing a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining.

· Monitors reports and solutions, ensures data and reporting accuracy, and reconciles conflicts.

· Oversees project tasks and cross-training through mentoring team members on software / tools.

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

· Bachelor’s degree in business, engineering, or computer science

· Proven ability to learn new applications, processes, and procedures

· Strong analytical, statistical, quantitative, and deduction skills

· Experience with data warehouse deployments and writing software requirements and test specifications

· Ability to prioritize and oversee multiple projects in a fast-paced environment

· Advanced knowledge of MS Office, SQL Server, Power BI

· Exceptional verbal and written communication skills

· Excellent presentation skills

· Ability to build relationships and work well across functions

Desirable KSAs:

· One to three years of project management experience

· Firm understanding of business processes, finance, management, and accounting principles

· Experience with Six Sigma / Lean Manufacturing

Competencies:

· Communications

· Customer Focus

· Personal Discipline

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; stoop, kneel, crouch; and talk or hear. The employee is also required to use a telephone with headset for verbal troubleshooting, frequent use of a standard keyboard and computer to document calls in a ticketing system, and occasional use of other office equipment. The employee must occasionally lift and/or move more than 30 pounds. The employee is occasionally required to sit for long periods and use close and color vision. Work is typically performed in a moderately noisy business office.