Job Description
The Human Resources Benefits Administrator is responsible for providing support for Benefits and Retirement Plan Administration.
Essential Functions
- Ensure compliance with applicable government regulations
- Ensure timeliness and accuracy of required reporting and fees
- Resolve compliance related issues
- Ensure completion of required documentation and maintain current records with total document/data integrity
- Verify integrity of data in HRIS via audit reports
- Document and maintain administrative procedures for benefits processes
- Recommend improvements to procedures, and service and delivery enhancements
- Ensures benefit changes are processed in accordance with Company Plan Document(s) and in accordance with ERISA
- Audit all benefit deductions and reconcile benefit invoices for all plans
- Manage relationships with external benefits brokers and carriers
- Maintain contact with benefit companies and ensure benefits are processed accurately
- Educate employees on benefit offerings
- Oversee the open enrollment process
- Oversee the completion of daily benefits processing including enrollments, COBRA, terminations, changes, beneficiaries, and accident and death claims
- Oversee Northwest's Wellness Program
- Design, recommend and implement new benefits programs
- Prepare and send correspondence
- Provide required notifications
- Assist with processing payroll, Open Enrollment and the Benefits Fair
- Process billing and payments
- Reconcile bills and accounts with payroll entries
- Monitor file feeds for Benefit Enrollments and Terminations
- Identify and resolve employee benefits and related issues
- Demonstrate ability to work well within multiple levels of the company and a diverse population of internal customers
- Manage personal workload/workflow
- Perform data entry
- Minimize departmental non payroll costs
- Maximize technology tools available
- Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
- Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency
- Work as part of a team
- Work with on-site equipment
Education, Experience & Skills
- Bachelor's degree or equivalent experience preferred
- 3-5 years of Human Resources experience strongly preferred
- Proven organizational ability
- Working knowledge of computers
- Strong verbal, communication and interpersonal skills essential
- Very detail orientated
- Understanding of the importance of confidentiality
- Critical thinking abilities
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
Job ID: 484987572
Originally Posted on: 7/12/2025