Field Service Technician - Indianapolis Region

White Castle has a hot and tasty opportunity on the menu with this chance to join a team where more than one in five have at least 10 years of consecutive service! As America’s first fast-food hamburger chain with more than a century of service to a nation of Cravers, our 104-year-old family-owned business operates restaurants and stock retail freezers with products dedicated to satisfying your cravings morning, noon and night. Our Original Slider® was named in 2014 as Time magazine's "Most Influential Burger of All Time," and our Impossible ™ Slider was named by Thrillist in 2019 as the "Best Plant-Based Fast Food Burger." Fast Company named us one of the "10 Most Innovative Dining Companies" in 2021. And that’s not all. We’re a Certified™ Great Place to Work® four years in a row and back-to-back honoree on the Fortune Best Workplaces in Retail™ list.

We’re looking for Service Technicians who will be responsible for maintaining all assigned company operated facilities to an established company standard to project an excellent brand image to our customers and employees. This scope includes assuring all facilities are kept at their highest appraised value within their assigned properties. Additionally, you will be responsible for the hands-on maintenance of company operated facilities, equipment and grounds for restaurants, office/warehouse, and other related property and equipment as requested by supervisors.

Requirements

    Day to Day hands on service of assigned buildings, grounds and equipment;

    Troubleshoot all matters relative to the facility maintenance program;

    Communicate as required to complete electronic work orders, documents and to respond to internal customers, co-workers and

supervisors;

    Respond to internal and external customer needs to properly maintain equipment and facilities;

    Manage facilities invoices and purchases for proper record keeping;

    Compliance with all OSHA, EPA and company established procedures and EPA record keeping on environmental issues;

    Comply with the inventory procedures for the Service Department’s parts and supplies;

    Assist Facilities Supervisor/ Service & Facilities Manager in training of Service Department team members;

    Ability to climb ladders, scaffolds, and work for extended hours of uninterrupted time and withstand adverse weather and site

conditions;

    Ability to lift, push or pull up to 50 pounds regularly;

    Valid driver’s license, dependable transportation and automobile insurance with the required limits of liability;

    Adhere to safety rules and procedures and use proper tools in prescribed manner;

    Travel to and from different locations as assigned.

What we are looking for

    Two-year Technical degree or equivalent field experience in facility repair and services

    EPA Certification types I & II for HVAC&R, or able to achieve certification in 6 months

Any Experience in the Following is a Plus

    Commercial property building and site maintenance management experience;

    Building maintenance procedures and service equipment familiarity;

    Facilities management for office/warehouse buildings and restaurants;

    Knowledge of Building codes and standards;

    Knowledge of OSHA Standards for General Industry for buildings, equipment and grounds and have passed the OSHA 10;

    Company MSD (Material Data Sheet) procedures;

    Able to make decisions on repair or replacement based on troubleshooting skills, while still meeting deadlines;

    Good communication skills with both White Castle team members and outside providers;

    Welding Experience.

Compensation and Benefits:

    Pay Rate: $31.49 - $41.00 per hour

    Competitive Weekly pay

    Annual Holiday Bonus (dependent on company financials)

    Paid time off or paid vacation based on work location

    Medical benefit plans

    Dental/Vision reimbursement plan

    Life insurance

    401(k)

    Profit-sharing plan

    Employee Assistance Program (EAP)

Additional Perks

    Scholarship opportunities

    Opportunities for growth with promote-from-within practices

    Community volunteer initiatives

    And more!

If you Crave a fun, great workplace with an over 100-year history of creating memorable moments for Cravers every day, look no further than our #whitecastleteam!

Your search ends here—we’ve got the career opportunity you Crave! Apply today, and Follow Your Crave™!