ManTech seeks a motivated, career and customer-oriented Network Engineer to join our team in Annapolis Junction, MD . The Network SME is responsible for supporting operational design, installation and testing of newly installed and existing network and security devices across multiple classification domains in support of a global footprint. The successful candidate will work with a high functioning team based in Maryland supporting other network technicians in multiple states and countries.
Responsibilities include but are not limited to:
- With no supervision and minimal guidance, assist with the evaluation, design, documentation, installation/implementation, testing, perform problem isolation and resolution of network errors.
- Install data and voice cables for business cable television and router/switched systems.
grade existing cable television and internet systems
- Provide Tier III engineering support to a globally distributed services team in geographically dispersed customer locations.
- Interface with agency and non-agency sites via emails/phone to walk them through hands-on troubleshooting.
- Work flexible hours, staying until the job is completed (mission is restored).
- Conduct site surveys, prepares configuration capture (documents) computers, networking devices, and various peripheral equipment impacted by the cable plant.
- Communicate effectively with a wide variety of technical and non-technical audiences, including customers, team partners, and other staff members.
- Travel is required in support of service requirements ~10-20%. This position also offers opportunities to support other bodies of work, at different locations, and to travel both CONUS and OCONUS (no hostile areas).
- Integrate DoD serial and IP encryption methodologies into intricate networks and systems, embodying a profound comprehension of security imperatives.
- Execute Tier 3 LAN and WAN support across multiple domains and locations both CONUS & OCONUS using standard enterprise tools.
- Troubleshoot spanning diverse technologies encompassing OSPF, EIGRP, BGP, DMVPN, LACP, VPLS, EVPN VxLAN, QoS IP multicasting technologies, LSP, Spanning-Tree, Port-Security, and multiple Layer 2 and 3 networking functions.
- Assimilate DoD serial and IP encryption, augmenting the integrity of networks and systems.
Minimum Qualifications:
- Must hold a current 8570 compliance Level II certification such as Sec+ CE or CCNA
- Bachelors degree and 4 additional years of relevant experience. 4 years of experience may be substituted for education
- Proven hands-on experience with Cisco platforms (ASR, ISR, CSR, Catalyst) is required, and hands-on experience with network management and monitoring system.
- Possess the skills to track, analyze and monitor technology performance metrics.
- Able to complete CAN networking requirements (configurations, port security, VLAN assignments, etc).
- Basic understanding of site drawings, prints, schematics, and room layouts.
- A working knowledge of cyber infrastructure, networking protocols, with a thorough understanding of TCP/IP, IPv4/v6 address management and DNS
- Basic knowledge of the TIA/EIA color code for copper and fiber cabling systems.
- 4 years of experience in programs and contracts of similar scope, type, and complexity are required
- Experience with service management knowledge in key ITSM processes including incident management, problem management, change management, service level management and knowledge management
Preferred Qualifications:
- Experience with customer ticketing systems such as ServiceNow
- Experience in a technical role with an understanding of IT equipment and service life as well as planning and implementation of equipment replacement
- Experience with large scale enterprise IT contracts
Clearance Requirements:
- Must have a current/active TS/SCI w/ Poly
Physical Requirements:
- The person must be able to handle cable of varying lengths, widths and weights and the associated equipment. The person in this position must be able to remain in a stationary position 50% of the time, occasionally moving about inside the office to collaborate with other leaders/teams, use standard office automation equipment, and virtual communication, which may involve delivering presentations.
- Able to lift at least 30 pounds.
- Working both indoor and outdoor environments.