Nursing Program Manager

NURSING PROGRAM MANAGER

$206,760.22 - $227,953.14 Annually

The Contra Costa Health Services Behavioral Health Division, in partnership with consumers, families, staff and community-based agencies, provides welcoming and integrated services for mental health, substance abuse and other needs that promote wellness, recovery and resiliency while respecting the complexity and diversity of the people we serve.

Behavioral Health is recruiting to fill a Nursing Program Manager position that will be responsible for clinical quality oversight for the Youth Crisis Stabilization Unit, A3 (Anyone, Anywhere, Anytime) Crisis Services, Enhanced Care Management (ECM) and the new Rapid Access Wellness Clinic.

• The Youth Crisis Stabilization Unit serves children and adolescents (ages 6-17) for the first 24 hours of a diagnosed psychiatric emergency. Care teams include psychiatrists, registered nurses, licensed vocational nurses, clinicians and peer support specialists.
• A3 is Contra Costa County’s innovative approach to provide timely and appropriate mental and behavioral health crisis services to anyone, anywhere at any time in the County.
• The Rapid Access Wellness Clinic, expected to open July 2025, will provide rapid screening, care and connections to follow-up behavioral health services. It is intended for people in urgent need of behavioral health help but are not in crisis.
• ECM is a Medi-Cal benefit available to eligible members with complex needs. The staff is comprised of Mental Health Clinicians, Mental Health Peer Workers, Registered Nurses and Substance Abuse Counselors. Staff work with clients to coordinate care with doctors, mental health providers, social services providers and others.

We are looking for someone who is:

• A collaborator - You will use your strong relational and communication skills to build relationships with individuals within and outside your division.
• Respectful and understands diversity - You will be working with a culturally and linguistically diverse population.
• Action-oriented and results-focused - You will need to take initiative and ensure tasks are completed in a timely and efficient manner.
• A strong communicator - You will be in constant communication (verbally and in writing) with staff and community providers.
• Organized and excellent in forecasting and planning - You will encounter pressing demands from multiple sources and will need to balance them.

What you will typically be responsible for:

• Planning, developing and implementing policies and procedures and standards for nursing services within Behavioral Health.
• Hiring, training, supervising and evaluating subordinate staff.
• Visiting care sites regularly to ensure the care provided is appropriate and documented.
• Counseling and disciplining subordinate staff and conferring with the Behavioral Health Director or designee regarding personnel issues.
• Providing required nursing coverage at all programs of responsibility.

A few reasons why you might love this job:

• Your leadership will be used to improve the lives of the diverse, marginalized community that we serve.
• You will be part of a division that has several programs that help our clients learn to manage their lives and mental health conditions more effectively and improve their quality of life.
• You will spend your day with a team that is dedicated, passionate and, most importantly, focused on Contra Costa County's common mission and goals to serve our community.

A few challenges you might face in this job:

• You will encounter unpredictable daily workflow and work assignments.
• You will have to problem-solve as issues arise and prioritize our scarce resources.

Minimum Qualifications

License and Certification Required: Candidates must possess and maintain throughout the duration of employment a current, valid and unrestricted Registered Nurse license issued by the California Board of Registered Nursing AND a valid Basic Life Support (BLS) certification issued by the American Heart Association or CPR certification issued by the American Red Cross (Healthcare Provider).

Education: Possession of a Bachelor's degree in nursing, hospital or healthcare administration, or a closely related field, from an accredited college or university. For Professional Development assignments, a Bachelor’s degree in education may be substituted for the BSN.

Experience: Four years of full-time experience, or its equivalent, as a Registered Nurse in an acute care hospital, community mental health system, or correctional medical setting, two years of which must have been as a Charge Nurse or in a similar supervisory capacity. One year of the required experience must have been in the specialty area of the assigned program. 

Applicants are required to attach a copy of their license to their application.

The Board of Supervisors has authorized the following future salary increase: 5% on July 1, 2025.

Closing Date: July 14, 2025