Join the PATLive Team

Since 1990, our live answering services have helped thousands of businesses give their customers exactly what they want – frontline receptionists that are friendly and helpful on every call. Behind the scenes, you’ll find a team of people committed to helping businesses grow and succeed through personalized customer service that is second to none.

Our Vision and Mission

We help entrepreneurs turn their dreams into reality – one conversation at a time.

Our mission is to make your customers love doing business with you by providing flexible, personalized services from our caring team straight to your frontline.

Our Guiding Principles

Some businesses call these “values”, but we find that term, and the resulting list of “typical” values, a little too generic. At PATLive, we wanted to focus on actionable principles that could actually guide us in our decisions and behaviors. These principles are the non-negotiables that serve as the foundation for our corporate culture and reflect what we believe is most important as an organization.

WE…

Figure it out. How hard could it be? ??
Answer to our customers, not distant investors.
Share the data and earn the trust.
Put ourselves in our customers’ shoes.
Believe in balance. In our books, in our time and in our efforts and rewards.
Are open and kind and want everyone to have a seat at the table.
Never sacrifice customer experience, nor compromise on the quality of our service.