Join the Adamson Urgent Care Center Team

After Hour - from 4pm to 10pm 5 days a week.

Adamson Urgent Veterinary Care Center is a new company that was conceived in 2017 and opened its doors in March 2018.

Dr. Vickey Brooks with the help of an emergency medicine consultant worked together to design a company to provide after hour urgent care for dogs and cats in the north east Ohio region. During the design phase of the company, Dr. Brooks tried to create the type of veterinary care practice that would offer primarily urgent care as a lower cost alternative for those clients that needed non-emergency medical care or minor emergency care for their pets.

In most veterinary after hour practices, employees may be expected to routinely work double shifts. Dr. Brooks believes in fostering a positive work-life balance, so she limits the number of shifts and hours that an employee is routinely expected to work. This allows doctors and staff to be able to practice better medicine with fewer mistakes due to fatigue.

Hospital Philosophy
We base our hospital philosophy on that established by the Mayo Clinic which states "the needs of the patient come first". In our case our patients are pets with owners. In many cases pets are considered children in their owner's eyes. That makes them parents, which in turn makes us pediatricians with a special calling to care for furry children that can't talk or show us where they hurt.
What do we mean when we state that “the needs of the patient come first”?
• The entire staff and doctors share the same mission and all are focused on the making the patient better.
• It is our desire to provide our patients with exceptional care with compassion and respect. We take personal responsibility for directing patient care in partnership with the referring veterinarian and the pet’s family.
• Exceptional care comes from better client service and education. Better care doesn’t come from implementing the use of new equipment or new medicine – it comes from caregivers paying closer attention to what they are doing, using what they already know to design better ways of treating patients, and putting systems in place so that people actually change their behavior and provide better medicine.
• We are a patient centered practice where scheduled or walk in urgent and emergency care appointments are offered. We provide medical care for not only our own day practice clients, but many other veterinarians refer their clients to us as well. We have worked diligently with other veterinarians and we value their continued trust and goodwill.
• Quality medical care with compassion, courtesy and patience with clients and their pets are our priorities.
• The only way the needs of the patient can be met is through communication, compassion, teamwork and partnership between the client, staff and doctors. This communication with the client is important when determining the needs and treatment of the patient. Listening to the client, asking questions, listening again, and asking more questions allows us to summarize the concerns of the client, determine the symptoms of the patient, and determine the course of tests and treatments.
• This process involves studying, deconstructing and charting every state of treatment, from the moment the patient comes in until the moment he leaves.
• Providing compassion and understanding for end of life care and euthanasia. Allowing the client to express their grief and offer them emotional support.
• Managing the cost of services. Cost of medicine and services have always been an issue. We are not like human hospitals that can bill insurance for medical care. Our clients must pay up front. We try to work within their budget and explain costs, options, and expected outcome based on the services and products provided.
• Our job is to provide care based on what the patient needs while keeping in mind what the owner can afford. However, we should never disrespect the client by "x-raying their wallet" and then offer only what we perceive they can afford instead of offering what is best for the patient.
• If euthanasia is necessary, we should go about it with compassion and respect for the patient and family.