Senior Epic Project Manager (Technical)

Job Posting Title:

Senior Epic Project Manager (Technical)

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Hiring Department:

Dell Medical School

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

AUSTIN, TX

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Job Details:

General Notes

The Office of Information Technology at Dell Medical School is seeking a Senior Epic Technical Project Manager.

Dell Medical School is committed to revolutionizing the way people get and stay healthy. Our mission is to improve health in our community as a model for the nation by evolving new models of person-centered, multidisciplinary care that reward value; accelerating innovation and research to improve health; educating leaders who transform healthcare; and redesigning the academic health environment to better serve society. As a Senior Epic Technical Project Manager, you will play a crucial role in supporting this mission by leading critical projects that enhance our healthcare systems and services.

Purpose

The Senior Epic Technical Project Manager leads complex, cross-functional technology projects that support clinical, operational, and administrative initiatives across the healthcare system. Reporting to the Director of the IT PMO or a department leader, this role collaborates closely with IT architects, clinical informatics, application analysts, cybersecurity teams, and business stakeholders to ensure timely, on-budget, and high-quality project delivery.

This position manages the full project lifecyclefrom initiation through implementation and operational readinesswhile aligning with enterprise goals, regulatory requirements, and patient care priorities.

Responsibilities

Leads Full Technical Project Lifecycle Management

• Defines project scope, goals, deliverables, and success metrics

• Develops detailed project plans, timelines, and resource allocations

• Manages technical project execution, ensuring milestones are met

• Tracks and reports on project progress, risks, and issues

• Facilitates project close-out and post-implementation reviews

Stakeholder Engagement and Communication

• Works closely with clinical, operational, and IT leaders to gather requirements

• Facilitates stakeholder meetings and provides status updates

• Aligns project goals with organizational strategy and compliance standards

• Manages expectations and ensures stakeholder engagement

• Resolves conflicts and escalates issues as needed

Manages Technical Implementation Activities

• Coordinates with technical teams on system design and integration

• Oversees vendor deliverables and third-party implementations

• Ensures adherence to cybersecurity, interoperability, and data governance standards

• Supports testing, validation, and go-live activities

• Troubleshoots technical issues during deployment

Oversees Budget and Resource Management

• Develops and manages project budgets and forecasts

• Tracks expenditures and ensures cost control

• Allocates internal and external resources effectively

• Identifies resource gaps and proposes mitigation strategies

• Prepares financial reports for leadership

Ensures Regulatory and Quality Compliance

• Ensures projects meet regulatory standards

• Coordinates with compliance and legal teams as needed

• Documents project decisions and maintains audit trails

• Supports internal and external audits

• Integrates quality improvement principles into project design

Mentors and Supports Technical Project Team Members

• Provides guidance to junior project managers and analysts

• Shares best practices and lessons learned

• Promotes a culture of accountability and continuous improvement

• Leads project retrospectives and knowledge-sharing sessions

• Supports process improvement initiatives

Marginal or Periodic Functions

• Participates in strategic planning and portfolio management sessions

• Conducts vendor evaluations and RFP processes

• Supports disaster recovery and business continuity planning

• Attends industry conferences and professional development events

• Assists with grant or funding proposal development for IT initiatives

• Conducts post-project evaluations and stakeholder surveys

Knowledge, Skills, and Abilities

Project Management

• Plans, organizes, and manages resources to achieve project goals and objectives

• Creates detailed work plans and timelines

• Anticipates and mitigates risks

• Delivers projects on time and within scope

Dealing with Ambiguity

• Handles uncertainty and makes decisions without having the full picture

• Makes progress despite unclear direction

• Adjusts plans as new information emerges

• Maintains composure under pressure

Technical Learning

• Quickly learns technical concepts and adapts to new technologies

• Understands system architecture and integration

• Applies technical knowledge to solve problems

• Keeps up with industry trends

Customer Focus

• Demonstrates commitment to meeting the expectations of internal and external customers

• Builds strong relationships with stakeholders

• Translates customer needs into project goals

• Ensures user satisfaction post-implementation

Organizational Agility

• Understands how to navigate formal and informal organizational channels

• Builds alliances across departments

• Influences without authority

Drive for Results

• Achieves results and consistently meets deadlines

• Sets clear goals and priorities

• Tracks progress and adjusts as needed

• Holds self and others accountable

Required Qualifications

• Bachelors degree in Information Technology, Computer Science, Business Administration, or a related field, with at least 5 years of experience managing EHR technical projects in a healthcare or enterprise IT environment

• Experience with EHR systems, cloud platforms, and enterprise applications in an academic medical center setting

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Masters degree in Health Informatics, Project Management, or a related field, with at least 7 years of experience in healthcare IT project management

• Experience with Epic, Cerner, or other major EHR platforms

• Experience as an Epic-certified application analyst

• Experience with Agile, SAFe, or hybrid project methodologies

Licenses, Registrations, or Certifications

Required:

• Project Management Professional (PMP) PMI

Preferred:

• Certified ScrumMaster (CSM) or SAFe Agilist

• ITIL Foundation Certification

• Lean Six Sigma Green Belt or higher

Salary Range

Open

Working Conditions

• Standard office environment

• Repetitive use of a keyboard

• May be exposed to occupational hazards such as communicable diseases, bloodborne pathogens, ionizing and non-ionizing radiation, hazardous medications, and potentially disoriented or combative patients

Required Materials

• Resume/CV

• Three work references with contact information (at least one from a supervisor)

• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer , complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The universitys company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031 .

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.