Executive Administrative Assistant (Nationwide Technology NF, Integrated Digital Services)

If youre passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwides Technology team could be the place for you! At Nationwide, on your side goes beyond just words. Our customers are at the center of everything we do and were looking for associates who are passionate about delivering extraordinary care.

This role supports the Nationwide Technology NF, Integrated Digital Services VP and AVP/ Directors, and operates on a hybrid schedule.

Ideal candidates will have:

• Calendar & meeting management Own end-to-end scheduling for VP and AVP, their directs (1:1s, leadership meetings, business partner meetings, skips, all-associate), manage conflicts, build in travel time, and ensure logistics (rooms, VC/TC, catering, remote access) are correct.

• Email & correspondence management Monitor inbox for due dates/action items, surface priorities, draft responses and communications on the VP/AVPs behalf, manage distribution lists, and begin proactive email monitoring to reduce misses.

• Coordination of activities, expenses & admin processes Quickly process approvals, complete expense reports, coordinate HR processes (onboarding, HR files, org charts), and handle other admin workflows for VP+AVP and directs.

• Travel & logistics support Plan and book travel (air, hotel, ground), ensure itineraries align with calendar priorities, and handle changes smoothly for VP+AVP and key leaders.

• Event & engagement coordination Organize events (team meetings, all-associate sessions, offsites, Habitat/volunteer events, townhalls), handle invites/logistics, and support engagement/recognition moments (Bravo, celebrations).

• Reporting & performance trends Own weekly/daily reporting and scorecards, pull data from source systems, create leadership-ready views of performance/quality, and keep leaders current on trends and outliers.

• Leadership & site support Support leadership/site readiness (room reservations, schedule-change requests, shift-bid coordination, note-taking and trend analysis in skip levels), and serve as a reliable operations anchor for the org.

• Follow-through, prioritization & work quality Consistently follow up on commitments, prioritize key asks, apply sound judgment (simple logic), reduce errors and misses (especially in meetings, rooms, logistics), and minimize rework/follow-ups from leaders.

• Positive face & communication for IDS and NFT Be a visible, positive face for the team; keep associates informed (updates, communications), maintain a professional, calm presence, and represent leadership well with partners and peers.

• Culture, values & continuous development Demonstrate Nationwide values (honesty, integrity, one team), support an inclusive and engaging environment, live the mission-driven customer mindset, and continue building future capabilities through learning.

• Strong organization, verbal/written communication skills

• Experience working in a fast paced or highly efficient support function

• Subject matter expert with Microsoft Office, especially Teams

• Proactive and self-starter mindset

• Takes initiative and owns their own desk

• Experience supporting a large department/organization is a plus

Job Description Summary

Are you a problem solver and detailed oriented? If you can take initiative, use both your analytical and creative abilities to make sound decisions and have a desire to solve challenges, we want to hear from you!

As an Executive Administrative Assistant, you'll perform a wide variety of confidential, detailed and complex administrative functions under direct supervision. You will coordinate meetings and make business and travel arrangement decisions for your leader(s) and their team. You'll plan, organize and schedule your own work and may serve as an informal mentor to other administrative assistants in the office.

Job Description

Key Responsibilities:

• Focuses on both daily and longer-range calendar for multiple leaders and teams. Manages leader's personal calendar as directed.

• Coordinates travel plans for leader(s) and team and makes mid-trip changes quickly when required.

• Compiles information for reports and presentations.

• Screens communications for action items and due dates, bringing key items to the leader's attention. Initiates necessary actions, e.g., follow-ups, prioritizations, action required, etc. Drafts responses for executive review, implementing their style into all communications. Rarely seeks guidance on email replies.

• Provides assistance with office procedures or processes that help the team be more productive and efficient.

• Monitors departmental expenses, processes expense reports in a timely manner and monitors expense reports submitted by executive and staff for accurate reporting.

• Manages budget for meeting planning. Conducts quality checks on invoices/accounts payable. Inputs travel expense and other expenses for payment; reviews and passes to office budget coordinator.

• Keeps current on Nationwide procedure changes, Human Resources policy changes, business environment, etc. that impact department level plans.

• May participate in special projects as assigned.

May perform other responsibilities as assigned.

Reporting Relationships: Typically reports to an Associate Vice President level executive or above, and may support multiple executives and their staff. This is an individual contributor role.

Typical Skills and Experiences:

Education: High school, vocational or technical business school studies in secretarial science; some undergraduate-level coursework beneficial.

License/Certification/Designation: Administrative professional certification(s) such as Certified Administrative Professional (CAP) or Certified World Class Assistant (CWCA) are a plus.

Experience: Typically, six or more years related administrative assistant experience. Nationwide experience is highly desirable.

Knowledge, Abilities and Skills: Knowledge of company policies and organizational structure. Understanding of office practices and procedures. Ability to make decisions and recommend solutions to work processing and office management problems. Strong communication skills to interact with all levels of leaders, associates, and external contacts. Ability to proofread own work and work of others for content and format accuracy. Intermediate mathematical calculation skills. Ability to build effective business relationships.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring managers leader and Human Resources Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Eligible (Non Exempt)

Working Conditions: Occasional travel. Non-standard, extended or overtime work as needed based on workflow needs.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here .

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Executive Administrative Assistant : $55,700.00-$103,500.00The expected starting salary range for Executive Administrative Assistant : $55,700.00 - $83,500.00