Digital Operations - Manager (Temp)

We are hiring a Digital Operations - Manager for a top retail client in Columbus, Ohio! Responsible for supporting key functional initiatives that have cross-functional reach and impact. Specific to this role, supporting the Digital Redesign/Relaunch program embedded with the Digital team. Key oversight includes working cross-functionally and with leadership to continually improve operations, processes and collaboration with an omni-channel lens. Responsible for providing oversight and connection for the program on the following: planning and flighting work (including looking ahead for potential risk/opportunities); day-to-day activities; tracking to deliverables; timelines; and being the connective tissue between all cross-functional teams engaged in the program. The Manager acts as a liaison between Digital leadership and cross-functional teams and partners in all areas of the business.

• Pay Rate: $45-48/hour

Responsibilities:

• Manages Digital program priorities, capacity and team development
• Partners with operational and cross-functional leaders to drive the evolution of processes related to program delivery and other related workstreams
• Drive decision making across multiple leadership levels to gain cross-functional alignment to achieve successful execution and rollout of initiatives
• Establish and Lead proactive approach to contingency planning and cross functional alignment to support changing business needs
• Create, Manage and Lead detailed step by step calendar that supports business processes and interdependencies
• Develops, documents and maintains standard operational procedures, checklists and process flows for projects and digital workstreams
• Understands, and tracks to omni stores + digital master calendars to inform program planning and deliverables
• Management of overall deliverables and expectations supporting the digital program
• Identifies, assesses and communicates Digital program impacts to leadership/ and or broader team; risk assessment of missed deadlines and develop plans to get teams back on track
• Owns business meeting agendas - prioritizing based on timelines and business need

Required Qualifications:

• 5-7+ years of related work experience in retail or ecommerce roles that relate to the areas of Operations, Digital Product Teams, Project Management and/or Marketing
• Understanding of end-to-end business processes, cross functional responsibilities and process dependencies; understanding of digital work systems, data connection points, and business-user roles
• Collaboration focused individual with ability to create alignment and drive for resolution
• Ability to lead and influence people, that are not direct reports
• Ability to create, implement and communicate new processes
• Proven track record of managing people
• Strong project management and/or change management skillset, with the ability to manage initiatives from initial scope through implementation and assessment
• Ability to partner and communicate cross-functionally to build relationships with peers, direct reports and leadership teams
• Strong communication, follow-up, attention to detail and organization skills
• Software and computer proficiency (MS Office, Outlook)
• Bachelors degree preferred or equivalent work experience

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook , and LinkedIn .

Opportunity Awaits.
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