Key Control Process Specialist

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact ... . If you have questions while submitting an application, please review these frequently asked questions . Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please l og in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. Job Title: Key Control Process Specialist Department: Administration and Planning | FOD Operations HVAC Systems: BAS Facilities Operations Specialist 3 (S3) is responsible for managing key control operations and processes and serves as the primary backup for other LKS managers (Lockshop, ACAMS) during their absence. This role oversees the SimpleK application and its data, manages contractor agreements, oversees annual renewals and validation for authorized signers, ensures adherence to records retention policies, conducts risk assessments, and maintains internal audit compliance. The S3 also manages key rings and related processes, Police and Fire Key boxes, and ensures overall data integrity for SimpleK, Smartsheets, user activity logs, and digital records. This position supports key control personnel with customer communications and workflow oversight, and provides support for the CMS work order system. The Facilities Operations Specialist 3 develops process documentation for the LKS team, leads and assists other LKS managers with process improvement initiatives, delivers training to LKS staff, and contributes to the daily operations of all LKS teams. The Facilities Operations Specialist attends meetings and provides guidance to LKS staff, FOD personnel, and customers to promote excellent customer service and teamwork. The role also assists customers with issues related to locks, lock changes, door hardware, security system hardware, electronic hardware, and building codes pertaining to building egress and life safety. Working hours are Monday through Friday from 7:00 a.m. to 3:30 p.m., with potential changes in shifts, hours, days, and/or locations as required by operational needs. The position may require work during non-business hours and is subject to 24-hour emergency call-in. This position is designated as an essential role. Required Qualifications Bachelor's degree or equivalent experience. 4 years of relevant experience required. Desired Qualifications 4-8 years of relevant experience preferred. Strong knowledge of key control systems and processes. Experience with SimpleK, Smartsheets, and DocuSign. Excellent communication and customer service skills. Ability to manage multiple projects and meet deadlines. Strong attention to detail and commitment to data integrity. Additional Information: The target hiring range for this job profile is $70,100 - $91,600. The actual salary paid to an individual will vary based on multiple factors, including but not limited to, education, years of experience, internal equity, etc. Function - Facilities, Engineering and Acquisition Sub Function - Facilities Operations Band - Individual Contributor - Specialized Level - S3 Location: Central Service Building (0077) Position Type: Regular Scheduled Hours: 40 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions . The university is an equal opportunity employer, including veterans and disability.