Dental Receptionist

Join Our Growing Team!

Are you a friendly, organized professional with a passion for patient care? Do you have a background in dentistry and love providing excellent customer service? If so, we want you to join our team at Stallant Health!

We are a growing rural healthcare clinic dedicated to providing top-quality dental care to our community, and we’re looking for a Dental Receptionist to be the welcoming face of our practice.

What You’ll Do:

• Greet and check in patients with a warm and professional demeanor
• Schedule and confirm appointments, optimizing the provider’s schedule
• Verify insurance information and assist with billing inquiries
• Maintain accurate patient records and ensure HIPAA compliance
• Answer phone calls and respond to patient questions with care and efficiency
• Assist with basic dental knowledge inquiries and treatment coordination

What We’re Looking For:

• Previous experience in a dental or medical office preferred
• Basic knowledge of dental terminology and procedures
• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• Familiarity with dental practice management software (preferred but not required)
• A team player who thrives in a patient-centered setting

Why Join Us?

• Work in a friendly, supportive team environment
• Make a meaningful impact in a rural community
• Competitive pay and benefits (based on experience)
• Opportunities for professional growth and development

If you’re ready to be part of a dedicated team that values compassionate patient care, apply today!

We look forward to meeting you!

Hours are on rotation as follows:
Sun, Mon, Tues 8 am - 8 pm
Wed, Thurs 8 am - 8 pm, Frid 8 am - 2 pm

With 7 days off every other week!

Must be able to work any of the clinic shifts. No overtime.

Responsibilities:

• Appointment Scheduling:
• Efficiently manage the appointment scheduling process implementing the schedule template.
• Coordinate and confirm patient appointments via phone, text, email, or in-person interactions.
• Patient Communication:
• Act as the primary point of contact for patients, addressing inquiries, and providing information regarding treatments, procedures and appointments
• Follow Medi-Cal Frequency & Benefit Limitations
• Ensure patient meets all frequency and benefit limitations when scheduling and that procedure codes meet both scheduling and patient needs.
• Assist patients in understanding out commitment in assisting them while meeting standards as set forth in rural healthcare clinic.
• Front Desk Operations:
• Greet patients warmly, create a welcoming environment, and manage patient check-in and check-out processes.
• Maintain organized patient records and update information as needed.
• Work closely with Dental Department Manager to ensure schedule templates and procedure codes are fully utilized and functioning within department guidelines.

Requirements:

• Proven experience in a customer service or patient care role.
• Strong interpersonal and communication skills.
• Excellent organizational abilities with attention to detail.
• Willingness to learn and grow with the team.
• Proficiency in using various technology platforms.
• Ability to handle sensitive patient information with confidentiality and professionalism.
• Positive attitude, empathy, and a commitment to providing outstanding patient care.

Qualifications:

• High school diploma or equivalent
• Previous experience in customer service is a plus.
• Flexibility and adaptability

Benefits:

• Health Insurance: 100% coverage for you and your dependents.
• Dental, Vision, and Chiropractic Coverage: Included as part of our health plan.
• Paid Time Off: Generous PTO and sick days, including paid holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve Day and Christmas).
• Work-Life Balance:
• Rotational Schedule: Enjoy 12-hour shifts with 7 consecutive days off every other week, allowing for flexibility and an extended personal time.
• Retirement Plan:
• 401(k) plan with a 4% match after meeting the required hours to enroll.
• Unique Opportunity:
• Join a clinic in Crescent City, CA, and experience the professional and personal rewards of working in a rural, under served community.
• A fulfilling role that allows you to make a profound impact on patients who would otherwise have limited access to essential care.