Digital Endpoint Support Engineer

We are seeking an Endpoint Management Technician to support and maintain a modern, multi-OS device environment. This role focuses on device troubleshooting, Intune administration, M365 support, and ticket management within an ITSM platform. The ideal candidate is proactive, customer-focused, and comfortable working across multiple operating systems and enterprise tools.
Key Responsibilities:

• Provide advanced troubleshooting and support for endpoints across Windows 11+, macOS, iOS/iPadOS, and Android.
• Manage and support devices through Microsoft Intune, including compliance policies, configuration profiles, application deployments, and conditional access-related support.
• Assist with additional endpoint platforms such as SCCM and JAMF (preferred but not required).
• Support end users with Microsoft 365 applications including Outlook, Teams, OneDrive, and general identity and authentication basics.
• Resolve issues related to productivity tools, synchronization, file access, and collaboration workflows.
• Work tickets end-to-end in ServiceNow or a comparable ITSM platform, including triage, documentation, escalation, and fulfillment of service requests.
• Collaborate with engineering, security, and service desk teams to ensure consistent endpoint standards and smooth issue resolution.
• Maintain clear communication with end users, providing professional and customer-centric support at all times.

Required Skills & Experience:

• Strong technical troubleshooting skills across Windows, macOS, and mobile operating systems.
• Hands-on experience with Microsoft Intune for device management, configuration, and compliance.
• Working knowledge of SCCM or JAMF is a plus.
• Solid understanding of Microsoft 365 applications and identity fundamentals.
• Experience working within ServiceNow or another enterprise ITSM platform.
• Excellent communication, customer service, and teamwork skills.

Preferred Qualifications:

• Experience supporting modern device management (MDM/MAM) environments.
• Familiarity with conditional access, device health attestation, and Zero Trust principles.
• Background in enterprise-scale endpoint support.

Job Type & Location
This is a Contract position based out of Dublin, OH.
Pay and Benefits
The pay range for this position is $35.00 - $45.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dublin,OH.
Application Deadline
This position is anticipated to close on Mar 7, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.