Pharmacy Technician Services Associate

Pharmacy Technician Services Associate

$20.00 Hourly

Join the Conduent Customer Service Team

Interested? Conduent has immediate opening for a Pharmacy Technician Services Associate Position. This is a great opportunity to learn about Medicaid Program!

Working for you

Here are a few good reasons to work at Conduent:

• Pay is $20.00/hour, which may be below your state's minimum wage. Please take this into consideration when applying.
• Paid Training
• Medical, dental, 401K/matching, vision benefits, and more!
• PerkSpot - Employee discount program
• Career growth opportunities
• Positive employee friendly culture
• Full time (Mon. Fri. 9:00 AM 5:00 PM (PST)

Requirements

• Must at least 18 years of age or older
• Have a High School Diploma or an equivalent level of education.
• Must be able to submit to a pre-employment screening and drug test
• Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship
• Must be Certified Pharmacy Technician
• Have prior clerical/customer service work experience
• Have Pharmacy Technician experience

Summary

Pharmacy Technician Service Associate, you will support our clients customers as the first of contact. You will answer questions concerning their accounts. You will help customers with their account issues while providing them with exceptional customer service.

What you will be doing :

• Provides first call resolution to recipients for state eligibility programs via telephone. i.e., Medicaid, Supplemental Nutrition Assistance Program (SNAP) etc.
• Enters client data into system.
• Assists clients with understanding their rights and responsibilities under the appeals process.
• Documents verify eligibility into systems and summarize case activity.
• Works from assigned work queues and incoming documents daily.
• Completes all corrective actions on second party review.

Come join us and grow with a team of people who will challenge and inspire you to be the best !

We are currently NOT hiring in the following geographies, including but not limited to:
States: AK, CA, HI, MA, IL, MT & NY
Metro Areas: MN Minneapolis, IL Chicago, NY New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $20.00.