Inside Sales Representative II, Channel

Brief Job Description:

The Channel Account Representative II provides experienced sales support for assigned Specialty Electrical accounts; Wesco, ADI and Rexel. This role provides reactive phone support, e-mail sales support, and engages in proactive business development efforts to grow Channel Sales. This position is primarily responsible for assisting with sales, driving interactions, monitoring assigned email boxes, and handling sales inquiries including quotes, inventory availability, and PO status. Also provides back up support for the other Specialty Electrical accounts when needed.

This role supports assigned national accounts, working in conjunction with the outside sales team to drive new business and meet established sales quotas.

RESPONSIBILITIES

• Utilizes proactive calls, emails, and social media outreach to build relationships.
• Works to close opportunities assigned to the Channel Account Representative and/or their assigned accounts.
• Provides strategic sales support to outside sales through completing account reviews, holding strategy sessions, and providing sales and technical trainings.
• Informs accounts on current promos, new product launches, and Vertiv Partner Program updates.
• Meets assigned sales quotas, objectives & key results (OKRs), and key performance indicators (KPIs).
• Coordinates selling campaigns, qualifies leads, and coordinates customer introductions. Works in partnership with other sales employees to increase sales revenue.
• Provides dedicated support to answer or coordinate responses for all requests from assigned accounts. Assists customers in determining the best solution for their needs.
• Understands and communicates company product or services features & benefits and promotes the advantages of our company to assigned accounts.
• Answers basic technical questions about Vertiv products.
• Provides quotes, information on product availability, pricing, and competitive portfolio cross-referencing suggestions.
• Generates, updates and tracks CRM opportunities, whether originated or assigned.
• Works with sales operations team to answer questions regarding company inventory, shipping deliveries, manufacturing timeline, etc. to ensure products and services desired can be delivered to customer given their expectation/need.
• Re-directs calls as appropriate to other departments such as technical support, services, or application engineering.
• Participates in sales events to educate and promote products and services.
• Other duties as assigned.

QUALIFICATIONS

Minimum

• BA or BS required (Business, Engineering, Marketing, Communications preferred) or equivalent combination of education and experience.
• Minimum of 2 years sales or account management experience required.
• Excellent communication skills, both written and verbal.
• Excellent customer service, organizational, and analytical skills.
• Ability to work and multi-task in a fast-paced environment.
• Proficient in MS Office.

Preferred

• Experience with IT Reseller Channel or Specialty Distribution Channels.
  • Experience working with Wesco is a plus.
• Knowledge of technology including software, hardware, and/or networking is preferred.
• Experience with CRM management preferred.

PHYSICAL & ENVIRONMENTAL DEMANDS

• Standard office environment.

TIME TRAVEL REQUIRED

• 10%

The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ... . If you are interested in applying or learning more about this role, please visit the companys career page located on Vertiv.com/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.