Corp/Merchandise Planning Coordinator I

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit click to view www.eyecare-partners.com .

Job Title: Merchandise Planning Coordinator I

Hybrid Schedule- 3 Days In office, 2 days Remote

Job Summary

The Merchandise Planning Coordinator II plays a critical role in supporting eyewear distribution center operations by managing the end-to-end merchandise ordering and inventory coordination process. This position ensures accurate and timely procurement of frames, maintains optimal inventory levels, and supports seamless delivery to offices through effective system management and cross-functional collaboration.

The ideal candidate is highly detail-oriented, organized, and analytical, with a strong ability to manage multiple priorities in a fast-paced environment. Proficiency in SAP or similar inventory and ERP systems is essential, along with strong communication skills and a commitment to operational excellence and customer service

Duties and Responsibilities

• Process frame orders accurately and efficiently using SAP.

• Execute daily Material Requirements Planning (MRP) to support demand and replenishment needs.

• Create and maintain system orders for new office openings, frame additions, and assortment changes.

• Ensure order data integrity, accuracy, and timely system updates.

• Create, submit, and track purchase orders (POs) with external vendors.

• Maintain accurate PO documentation and records to support auditing and reporting needs.

• Communicate proactively with vendors regarding order status, shipment timelines, and potential delays.

• Expedite POs as needed to support business priorities and inventory requirements. Maintain and update shipping schedules for new and replenishment frame deliveries to offices.

• Maintain and update shipping schedules for new and replenishment frame deliveries to offices.

• Partner with internal distribution center, logistics, and merchandising teams to ensure timely and accurate deliveries.

• Create and manage return orders for frames being sent back from offices, ensuring proper system documentation and follow-through.

• Maintain a centralized PO tracking log for all new frame orders to ensure visibility, accountability, and timely follow-up.

• Support inventory accuracy by monitoring order status, receipts, and discrepancies.

• Assist with inventory reporting, data validation, and issue resolution as needed.

• Manage the department email inbox, ensuring timely responses, prioritization, and appropriate follow-up on requests and inquiries.

• Serve as a point of contact for internal partners regarding order status, timelines, and basic inventory inquiries.

• Document processes and support continuous improvement efforts within merchandise planning operations.

• Adhere to all safety policies and procedures while supporting a culture of quality, accountability, and customer service.

• Perform additional duties as assigned to support operational needs and organizational objectives.

Education, Licensure & Certification Requirements

HS Diploma or GED

4 years/bachelor's degree- preferred

Experience Requirements

• 0-2 years' experience in retail, merchandising planning, or buying support roles

• Prior experience developing and executing purchase orders with outside vendors preferred

• Prior experience in inventory coordination or distribution center operations is preferred

Knowledge, Skills and Abilities Requirements

• Professional in appearance and actions

• Logical, Analytical, and Critical thinking skills

• Ability to analyze data and translate insights into actionable recommendations

• Customer-focused with excellent written, listening and verbal communication skills

• Enjoys learning new technologies and systems

• Detail oriented, professional attitude, reliable

• Exhibits a positive attitude and is flexible in accepting work assignments and priorities

• Able to work in a fast-paced, deadline-driven environment

• Meets attendance and tardiness expectations

• Management and organizational skills to support the leadership of this function

• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations

• Interpersonal skills to support customer service, functional, and teammate support need

• Able to communicate effectively in English, both verbally and in writing

• Ability for basic to intermediate problem solving, including mathematics

• Basic to intermediate computer operation

• Proficiency with Microsoft Excel, Word, and Outlook

• Specialty knowledge of systems relating to job function

• POS, ERP Systems

• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

Location/Work Environment:

For on-site team members, work takes place in a normal office/clinical environment. Travel to other locations may be necessary to fulfill the essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and their driving record must meet company liability carrier standards.

For remote team members, HIPAA compliant home office environment. Ability to work in a remote environment while performing required duties and remaining patient focused. Able to work varying shifts including early mornings/evenings to attend meetings and cross training or support other initiatives.

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Please do not contact the office directly - only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please do not contact the office directly - only resumes submitted through this website will be considered.

NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.