Senior Leasing Professional

Join Our Team as a Senior Leasing Professional Lead with Customer-Focused Excellence!

We are seeking a Senior Leasing Professional to join our team. If youre an experienced leasing professional with a vibrant, customer-focused attitude and a passion for leadership, this could be the perfect role for you.

What Youll Be Doing:

As a Senior Leasing Professional, youll be a key player in managing the leasing process, ensuring resident satisfaction, and maintaining the propertys high standards. Youll be responsible for all activities related to apartment rentals, move-ins, and lease renewals. Your goal will be to ensure maximum occupancy by interacting directly with prospective and current residents. Additionally, you will train and guide less experienced leasing professionals, ensuring they succeed in their roles.

We offer an excellent benefits package designed to support both your personal well-being and professional growth:

• Excellent Base Pay: $22.00-$24.00/hour
• 20% Rent Discount
• $100 New Lease Commissions
• Property Staff Shared Renewal Commissions (paid monthly)
• $300 Morgan Essentials (paid quarterly)
• Employee Referral Program (Earn up to $750 per referral)
• Education/Tuition Reimbursement Program
• Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability
• Retirement Plan: 401(k) with Company Match
• Generous Paid Time Off: Including 10 Holidays per year and sick leave
• Employee Assistance Program
• Additional Employee Discounts on various services

Prospect and Resident Interaction:

• Respond promptly to phone calls, emails, and inquiries from prospects, residents, and other sources.
• Use guest cards to assess and qualify each prospects needs.
• Lead sales tours of vacant and model apartments, highlighting features and benefits tailored to the prospect.
• Follow up with each guest a minimum of five times for in-person tours, three times for phone leads, and once for email leads.
• Maintain courteous communication with residents, applicants, and external parties.

Administrative Duties:

• Record unit availability and track all traffic daily in the system.
• Create applicant files, process applications, verify qualifications, and submit for approval.
• Confirm application approval or denial within 24 hours and schedule lease signings promptly.
• Ensure all applicant details and payments are accurately entered into RentCafe.
• Keep records of all resident correspondence for Manager review.

Curb Appeal and Sparkling Units:

• Inspect tour paths, vacant units, and make-readies to ensure model and target apartments are ready for show.
• Maintain a clean and organized office and workspace, keeping property curb appeal top of mind.
• Gather property, community, and competitor information to stay informed.
• Assist the Manager with any property-related tasks.

Training and Outreach:

• Provide training, mentorship, and guidance to less experienced leasing professionals.
• Help with mail outreach, distribute flyers, and conduct competitive property shopping.
• Participate in market surveys and external marketing events as needed.
• Promote resident retention programs to ensure long-term satisfaction.

Compliance:

• Adhere to all federal and state Fair Housing Laws and company policies.
• Support property goals and maintain a positive team spirit while working collaboratively.

Qualifications:

• Prior experience in leasing, sales, or customer service.
• Valid drivers license, good driving record, and auto insurance may be required for travel to multiple properties.
• High school diploma or GED, or one to three months of related experience/training, or equivalent combination of education and experience.

Skills:

• Outstanding interpersonal and communication skills to interact effectively with residents and staff.
• Strong sales aptitude with a focus on delivering exceptional customer service.

Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.

Ready to take the next step in your career? If you're looking to help lead a leasing team and create an exceptional living experience for residents, apply today and join a company that values your contributions and offers ample growth opportunities!

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If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us:

Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.

Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.