Dental Receptionist

Join Our Team as a Dental Receptionist at Thomas Llewellyn, DDS!
 

Are you looking to be a part of a dynamic team in the dental industry? Thomas Llewellyn, DDS is seeking a dedicated Dental Receptionist to join our practice in Towson, MD. We are looking for full-time or part-time depending on candidate. As a Dental Receptionist with us, you will have the opportunity to work in a collaborative environment where patient care is our top priority.

Office Hours: Monday – Thursday 7:30 am – 5:30 pm

Daily Responsibilities:

• Greet patients and visitors with a welcoming smile
• Schedule appointments and manage patient records
• Answer phone calls and address patient inquiries
• Assist with insurance billing and claims processing
• Ensure the reception area is clean and organized

Required Skills:

• Excellent Communication & Customer Service Skills – Professional phone and in-person communication, active listening, handling patient inquiries, and maintaining a friendly, welcoming attitude.
• Strong Organizational & Time Management Skills – Scheduling appointments efficiently, multitasking, prioritizing tasks, and managing patient flow to reduce wait times.
• Administrative & Computer Proficiency – Experience with dental practice software, accurate data entry, email management, and general office systems (billing, records, documentation).
• Insurance & Billing Knowledge – Verifying insurance, processing claims, explaining treatment costs, and managing payments and invoices.
• Professionalism, Confidentiality & Problem-Solving – Maintaining patient privacy, handling sensitive information, resolving scheduling or billing issues, and staying calm under pressure.

Nice to Have Skills:

• Experience with Softdent software

• Basic Dental Terminology & Procedure Knowledge – Understanding common dental treatments and terminology to confidently assist with non-clinical patient questions.

Salary and Benefits:

Benefits are dependent on full-time or part-time status.

• $24 - $27 per hour based on experience
• Health insurance provided upon employee request
• Dental coverage
• 401(k)
• Paid time off
• Vacation time
• Personal days
• Sick days

About Thomas Llewellyn, DDS:
Thomas Llewellyn, DDS has been serving the Towson community for many years, providing high-quality dental care in our fee for service friendly and welcoming environment. Our team is dedicated to delivering exceptional patient experiences and promoting oral health for all.