Software Tester (Customer Acceptance Testing / SDLC)

Software Tester (Customer Acceptance Testing / SDLC) – USPS Retail Technology Program
Merrifield, VA (Onsite)
Ability to Obtain USPS Sensitive Clearance Required

MBA Consulting Services, Inc. (MBA CSi) is hiring a Software Tester to support the Retail Technology Program within the Engineering organization at the United States Postal Service (USPS). This role supports the Enterprise Biometric Identity Service (EBIS) — the platform that powers digital fingerprinting and identity services at retail post office locations nationwide.
If you bring hands-on experience in Customer Acceptance Testing (CAT), requirements analysis, SDLC documentation, and defect tracking, this is an opportunity to support a high-visibility federal technology program with national impact.

What You’ll Do
Write and execute Customer Acceptance Testing (CAT) scripts
Perform software testing in a controlled CAT environment
Analyze, document, and refine functional and system requirements
Develop test strategies, test plans, and detailed test cases
Reproduce, debug, and document reported system issues
Maintain requirements traceability matrices and SDLC artifacts
Track and resolve defects using bug tracking tools
Provide helpdesk backup support via the phone to diagnose issues to field offices experiencing EBIS device issues
Collaborate with engineers, business stakeholders, and end users What You Bring

• Strong experience in software testing, system validation, and QA processes
• Proven ability to analyze and document functional/system requirements
• Experience creating test plans, test cases, and test documentation
• Hands-on debugging and defect lifecycle management experience
• Knowledge of SDLC processes and quality assurance standards
• Experience with requirements, traceability and documentation control
• Strong written and verbal communication skills
• Experience with technical writing and stakeholder collaboration
• Familiarity with Section 508-compliant UI design (preferred)

Education & Experience

• Bachelor’s degree (preferred in a related field)
• 5+ years of relevant software testing / QA experience

We are driven by integrity, technical excellence, and delivering measurable mission results.

MBA CSi is an Equal Opportunity / Affirmative Action Employer.
Women, Minorities, Veterans, and Individuals with Disabilities are encouraged to apply.
EOE – Minority / Female / Veteran / Disabled
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