Human Resource Business Partner

Why join us?

At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime - from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings.

Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

About this Opportunity:
The HR Business Partner (HRBP), Herman Miller (HM) & Knoll Stores, serves as the dedicated strategic people partner for the HM/Knoll North America store fleet. This role supports the full employee lifecycle while enabling consistent people practices, strong leadership capability, and scalable growth across the brand.
The HRBP provides end to end ownership for the HM/Knoll North America store population, partnering closely with General Managers, Market Leaders, and Regional Leaders. The role balances proactive thought partnership with strong operational execution, elevating the associate experience while ensuring compliance, effective risk management, and performance enablement,

What You'll Do:

• Serve as the primary HR partner for the HM/Knoll North America store population, providing trusted counsel to Store, Market, and Regional Leaders.

• Translate Global Retail and People strategies into clear, actionable people plans that support store performance, growth, and talent outcomes.

• Identify trends across the North America fleet (e.g., performance, engagement, retention, risk) and proactively recommend solutions that drive consistency, effectiveness, and impact.

• Employee Relations & Risk Management

• Lead and manage complex employee relations matters and investigations, ensuring fair, timely, and well documented outcomes.

• Partner with Associate Relations and Centers of Excellence (COEs) on escalated or sensitive matters, as appropriate.

• Advise leaders on policy interpretation, performance management, and corrective action, with a strong focus on consistency and risk mitigation.

• Partner with Leaders and Talent Acquisition on workforce planning, recruiting strategies, and selection for key roles across North America stores.

• Enable effective onboarding and orientation experiences that accelerate time to effectiveness and reinforce MillerKnoll culture from day one.

• Identify capability gaps across the store population and partner with Talent & Learning COEs to deliver targeted development solutions, with a focus on general manager and leadership readiness.

• Performance, Compensation & Workforce Planning

• Lead compensation planning for the HM/Knoll North America store population, including merit, commissions, and market reviews.

• Support performance enablement processes by ensuring leaders are equipped to set clear expectations, deliver ongoing feedback, and conduct meaningful development conversations.

• Leverage data and insights to inform workforce planning, succession strategies, and talent actions across the North America fleet.

• Cross Functional Partnership & Consistency

• Collaborate closely with DWR Store HR peers to ensure consistent application of people practices across Global Retail Stores.

• Contribute to enterprise and retail specific HR initiatives that strengthen scalability, clarify ownership, and enhance the leader experience.

• Dedicated HRBP ownership for the HM/Knoll North America store population.

• Acts as a strategic extension of store leadership, balancing near term operational priorities with longer term capability and culture building.

• Plays a key role in establishing and reinforcing a consistent HR point of view across the Global Retail Stores fleet.

What We're Looking For:

• Bachelor's degree or equivalent experience required.

• 7+ years of progressive HR experience, preferably supporting multi site retail, field, or distributed employee populations.

• Demonstrated experience leading complex employee relations matters and advising senior field leaders.

• Strong working knowledge of compensation planning, performance management, and talent development.

• Proven ability to operate independently, manage competing priorities, and move fluidly between strategy and execution.

• Trusted advisor with sound judgment, credibility, and the ability to influence without authority.

• Calm, steady presence in ambiguous or high pressure situations.

• Comfortable operating at scale while maintaining empathy and a strong associate experience lens.

• Highly collaborative partner who brings structure, clarity, and follow through.

• Data informed, solutions oriented, and grounded in MillerKnoll values.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at click to view [email protected] .