ATM & Teller Platform - Product, Senior Associate

  • JPMorgan Chase & Co.
  • Delaware, Ohio
  • Full Time

JobID: 210710422

Category: Product Management

JobSchedule: Full time

Posted Date: 2026-02-11T16:39:34+00:00

JobShift: Day

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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in the ATM & Teller Platform team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

  • Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
  • Considers and plans for upstream and downstream implications of new product features on the overall product experience
  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
  • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
  • Writes the requirements, epics, and user stories to support product development

Required qualifications, capabilities, and skills

  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Proficient knowledge of the product development life cycle
  • Experience in product life cycle activities including discovery and requirements definition
  • Developing knowledge of data analytics and data literacy
  • Experience in collaborative scrum events (backlog refinement, sprint planning, sprint review, and sprint retrospectives)
  • Proficient in JIRA

Preferred qualifications, capabilities, and skills

  • Excellent communication and interpersonal skills
  • Customer-centric focus and rapport with end users
Job ID: 509909064
Originally Posted on: 2/13/2026

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