Accounts Receivable Administrator

ForTecMedicalis an industry leader, dedicated to improving patient health.  Our Mission is to improve patient health and healthcare by delivering innovative surgical technologies on demand. ForTec's commitment to excellence, integrity, and positive culture defines our organization. Join us in shaping the future of healthcare while growing your career in a supportive, mission-focused environment.

What We Offer:

At ForTec, caring for others starts with caring for our team. That's why our benefits go beyond the basics:

• Paid Time Off: Company-paid holidays, a floating holiday, and generous paid time off.
• Health & Wellness Support: Medical, dental, vision, short- and long-term disability, life insurance, critical illness insurance, accidental injury insurance, and a Health and Wellness Program.
• Future Planning: 401(k) with company match, annual profit-sharing opportunities, and free financial advising resources.
• Extras That Matter: Free Teladoc account, employee assistance programs, employee referral bonuses, tenure milestone awards, holiday bonuses, and performance-based recognition and reward opportunities.

Join our company - you CAN make a difference!

The Accounts Receivable Administrator position assists and facilitates in the overall operations of the Accounts Receivable and Collections Department.  This includes the management of a shared email inbox, updating of purchase orders (PO), processing credit card payments, updating customer master records, billing and portal invoicing.

• Monitor general Accounts Receivable E-mailbox and ensure all incoming general requests are answered timely.  Ensure the email box and conversation threads are cleared out daily, responding to or assigning to the appropriate team member.
• Respond to customer requests for invoice and statement copies
• Apply all POs to their respective cases in proprietary software.
• Update CRM with any customer-provided contact information changes.
• Ensure pricing on POs received from Vendors matches the invoice pricing.
• Follow up with customers and sales to resolve pricing discrepancies that may arise.
• Administer and process billing information daily.
• Key invoice data on customer's portals or websites.
• Monitor invoices for rejections, and work with the appropriate internal team members to correct and resubmit.
• Assist with monthly statement processing
• Process customer credit card payments.
• Work collaboratively with all internal customers
• Maintain a collaborative working relationship with team members and customers to foster and promote a cooperative and harmonious work environment.

• Associate's or bachelor's degree in business, accounting, or finance and/or equivalent experience preferred.  High school diploma or equivalent required.
• 1-3 years previous work experience in fast-paced environment required.
• Proficient in Microsoft Office Suite applications.  Great Plains software preferred.
• Excellent analytical skills to assess problems or unusual situations and develop solutions required.
• Excellent judgment, organizational, and communication skills.
• High degree of accuracy, attention to detail, and ability to effectively meet daily deadlines.
• Ability to manage high volume activity and multi-tasking is essential.

ForTec is an industry leader in improving patient health and healthcare by delivering innovative surgical laser technology to hospitals and healthcare professionals completely on demand. Present in more than 40 states, physicians enjoy the latest generation of surgical technologies from certified medical device manufacturers through our pay-per-use model. 

For more than 30 years, our team has greatly impacted patients' lives by providing service excellence, and we take pride in what we do each and every day. ForTec's continued growth and success has allowed us to provide exciting career opportunities for passionate, customer focused, and highly motivated individuals.

All your information will be kept confidential according to EEO guidelines.

The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.