Manager - Facilities Manager - Facilities

What you'll doWhen our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn t like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you re looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you! This role will oversee facilities maintenance program in assigned restaurant to SR DAO / Region / Division (200+/- restaurants) Through analysis, planning, and resource management, support annual operating plan (AOP) by driving cost effective use of internal maintenance supervisors and technicians. Communicate and partner with Sr DAO and DAOs on maintenance cost and quality control to protect brand image and support same store sales growth. Manage R&M capital budgets. Responsibilities Manages Supervisor and technician workforce to maximize efficiency and service quality. Training Identify Supervisor, technician, and operator training needs on new and existing equipment through data analytics. Planning, Scheduling and Productivity Manage Supervisors and technicians to ensure maximum productivity and service levels from internal technicians. Analyze Department P&L results to provide monthly results and hold quarterly business review meetings with teams. Utilize KPI metrics to evaluate technician productivity and level of service. Assist supervisor and technicians on root cause analysis when team productivity level is below target and guide as to how to improve team productivity. Standard Operating Procedures Conduct and document bi annual restaurant visits with Supervisors and technicians to observe, coach, calibrate and validate that standard operating procedures are being followed. Create and implement action plans to correct or modify technician and vendor performance or resolve outstanding issues where deficiencies are noted. Supervisor and Technician Performance Evaluation Analyze scorecard results from Corrigo to assess vendor and technician performance. Obtain feedback from Operations partners on overall vendor and tech support. Personal development for career advancement Provide feedback on Supervisor and technician IDP and coaching to ensure professional development and advancement of talent. Ensure Supervisors are having IDP meetings with technicians.Routinely communicate and consult with Operations partners regarding maintenance cost control and quality assurance. Operations Business review processAnalyze monthly Area P&Ls to identify high cost, trends, and/or over budget line items. Develop action plans to reduce costs through data driven analysis. Review status of capital projects to assess progress against capital plan and budget. Partner with operations and manage process for cost effective and timely remediation of FSA / FE / QA audit results. Planning and Scheduling Partner with Operations leadership on multi-purpose restaurant visits concentrating on high-cost repair and maintenance items, technician and vendor performance, R & M capital planning, and operations equipment care and procedures. Visits to evaluate the following items. Employee and Guest Safety Food Safety PM Task Evaluation and Recommendations R&M Best Practices System initiatives Incorporate Facility Dept required activities for system Initiatives (program/product rollouts) in monthly and updated planning calendars and communicate with Operations partners.Manages R&M capital budgets Restaurant Inspections -Participate in planned restaurant inspections to determine scope of work for R&M capital projects Planning and Execution - Develop all information for the eCAR, includes obtaining bids if appropriate. Review eCAR plan and schedule work and communicate with business partners. Oversee work; develop punch list and follow-up to completion. Budget Management - Review monthly with DAO, actual to budget R&M capital reports. Unplanned Equipment Replacement - Manage process to replace capitalized equipment due to failure (emergency) Oversees system management and data analysis Parts Management -Recommend minimum/maximum stocking levels based on usage. Ensure parts are organized in a ready-to-use manner. Repair Cost Analysis - Evaluate high frequency KOE repair cost and determine reason for high cost and/or frequency of repairs. Develop cost control strategies including repair versus replace guidelines. Oversee Asset management to maximize useful life through effective programs. Preventive Maintenance - Manage completion of technician PM tasks according to schedule and scope. Building and Key Operating Equipment Maintenance - Evaluate and analyze quality and cost of building/KOE repairs. Ensure effective use of company tools, vans and inventory. Analyze cost of technician repairs and assess training needs Asset Data and Warranty - Ensure that all asset data is captured in Corrigo. Review Corrigo work orders to confirm all material and labor warranties are captured. What we expect from youEducation/Skills:B.S./B.A. degree preferred. 5 -7 years experience in related multi-unit facility environment; with emphasis on management, in a restaurant environment.Strong technical knowledge of HVAC, refrigeration and EPA laws. Through knowledge of electrical, plumbing, and building maintenance.Financial acumen and understanding of budget analysis and variance determination. Strong communication skills are a must. Management, organization, planning and computer skills all criticalExpected Work Location (Field): It is expected that you will primarily perform work at Wendy's Restaurants or to other field locations as designated by the Company. When not working at a Wendy's location, you are permitted to work remotely. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite Wendy s was built on the premise, "Quality is our Recipe," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is $115-126k. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate s job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, www.wendysbenefits.com. NOTE: Wendy s benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy s benefits, bonus, and other incentives. Wendy s retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws. Pay Range: $115,000.00 - $126,000.00 AnnuallyWendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Why Wendy's When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasnt like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If youre looking for a career where you can be part of the action as we continue to grow our iconic brand We got you! This role will oversee facilities maintenance program in assigned restaurant to SR DAO / Region / Division (200+/- restaurants) Through analysis, planning, and resource management, support annual operating plan (AOP) by driving cost effective use of internal maintenance supervisors and technicians. Communicate and partner with Sr DAO and DAOs on maintenance cost and quality control to protect brand image and support same store sales growth. Manage R&M capital budgets. Responsibilities ManagesSupervisorand technicianworkforce to maximize efficiency and service quality. Training IdentifySupervisor,technician,and operator training needs on new and existing equipmentthrough data analytics. Planning, Scheduling and Productivity ManageSupervisorsand techniciansto ensure maximum productivity and service levelsfrom internal technicians. AnalyzeDepartmentP&L resultsto providemonthlyresultsand hold quarterlybusiness review meetingswith teams. Utilize KPI metrics to evaluate technician productivity and level of service. Assistsupervisorand techniciansonroot cause analysis whenteamproductivity level is below target and guide as to how to improveteamproductivity. Standard Operating Procedures Conductand documentbi annualrestaurant visits withSupervisors and techniciansto observe, coach, calibrate and validate that standard operating procedures are being followed. Create and implement action plans to correct or modify technician and vendor performance or resolve outstanding issues where deficiencies are noted. Supervisor andTechnician Performance Evaluation Analyzescorecard resultsfromCorrigoto assess vendor and technician performance. Obtain feedbackfromOperations partnerson overall vendor and tech support. Personal development for career advancement Provide feedbackonSupervisorand technicianIDPand coaching to ensure professional development and advancement of talent. Ensure Supervisors are having IDP meetings with technicians. Routinely communicate and consult with Operations partners regarding maintenance cost control and quality assurance. OperationsBusiness review process Analyze monthlyAreaP&Ls toidentifyhigh cost, trends, and/or over budget line items.Develop action plans to reduce coststhroughdata drivenanalysis. Review status of capital projects to assess progress against capital plan and budget. Partnerwith operationsand manage process for cost effective andtimelyremediationofFSA/FE / QA audit results. Planning and Scheduling Partner with Operations leadership onmulti-purposerestaurantvisitsconcentrating onhigh-costrepair andmaintenance items,technician and vendor performance, R & M capital planning,andoperations equipmentcare and procedures.Visits to evaluate the following items. Employee and Guest Safety Food Safety PM Task Evaluation and Recommendations R&M Best Practices System initiatives Incorporate Facility Dept required activities for system Initiatives (program/product rollouts) in monthly and updated planning calendars and communicate with Operations partners. Manages R&M capital budgets Restaurant InspectionsParticipate in planned restaurant inspections todeterminescope of work for R&M capital projects Planning and Execution Develop all information for theeCAR,includesobtaining bids ifappropriate. RevieweCARplanand schedule work and communicatewithbusiness partners. Oversee work; develop punch list and follow-up to completion. Budget Management Review monthly with DAO,actual tobudget R&M capital reports. Unplanned Equipment Replacement Manage process to replace capitalized equipment due to failure (emergency) Oversees system management and data analysis Parts ManagementRecommend minimum/maximum stocking levels based on usage. Ensure parts are organized in aready-to-usemanner. Repair Cost Analysis Evaluate high frequency KOE repair cost and determine reason for high cost and/or frequency of repairs. Develop cost control strategies including repair versus replace guidelines. Oversee Asset management to maximize useful life through effective programs . Preventive MaintenanceManagecompletion of technician PM tasks according to schedule and scope. Building and Key Operating Equipment Maintenance Evaluate and analyze quality and cost of building/KOE repairs.Ensure effective use of company tools,vansand inventory.Analyze cost of technician repairs and assess training needs Asset Data and WarrantyEnsure that allassetdata is captured inCorrigo.ReviewCorrigowork orders to confirm all material and labor warranties are captured. What we expect from you Education/Skills: B.S./B.A. degree preferred. 5 -7 years experience in related multi-unit facility environment; with emphasis on management, in a restaurant environment. Strong technical knowledge of HVAC, refrigeration and EPA laws. Through knowledge of electrical, plumbing, and building maintenance. Financial acumen and understanding of budget analysis and variance determination. Strong communication skills are a must. Management, organization, planning and computer skills all critical Expected Work Location (Field) : It is expected that you will primarily perform work at Wendy's Restaurants or to other field locations as designated by the Company. When not working at a Wendy's location, you are permitted to work remotely. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite Wendys was built on the premise, "Quality is our Recipe," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is $115-126k. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidates job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, . NOTE: Wendys benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendys benefits, bonus, and other incentives. Wendys retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws. Pay Range: $115,000.00 - $126,000.00 Annually Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Share About This Location PO BOX 256 Dublin, Ohio 43017 Additional Locations Chicago, Illinois Additional Locations Denver, Colorado Additional Locations Boston, Massachusetts