Sales Assistant

Why join us?

For nearly four decades, Holly Hunt has been the defining voice in modern luxury interiors. We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service to the residential and commercial design trade. During that time, we've stayed true to our passions, values, and deep beliefs-that well-designed spaces enrich one's life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward.

Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Sales Assistant

HOLLY HUNT Enterprises, Inc.

Reports to: Showroom General Manager

POSITION PROFILE

The Sales Assistant plays a critical role in the day-to-day operations of the Holly Hunt Showroom, serving as a key liaison between Sales Associates, clients, the Corporate Office, outside sales partners, and represented vendors. This position supports the full lifecycle of client orders-from initial inquiry through fulfillment-ensuring accuracy, efficiency, and an exceptional client experience. The Sales Assistant is highly detail-oriented, proactive, and instrumental in maintaining seamless showroom operations.

Primary Responsibilities

• Serve as a first point of contact for incoming client inquiries, professionally managing and directing calls to the appropriate Sales Associate
• Support Sales Associates with quote preparation, order entry, and order management as requested
• Process client payments, including credit cards and deposits, and release orders in accordance with company procedures
• Review all orders thoroughly to ensure accuracy, completeness, and compliance prior to submission
• Coordinate freight logistics by confirming shipping details, freight charges, and delivery requirements for client orders
• Prepare, verify, and submit COM ID forms to vendors as required
• Track, follow up, and update approvals for SFAs, DFAs, and CFAs
• Manage post-order changes, including ship-to updates and requests for expedited or revised freight services
• Run and maintain weekly Order Status reports, actively managing open orders and communicating estimated completion dates (ECDs) and requested delivery dates (RDDs) to clients
• Review order hold reports and collaborate with internal teams to resolve issues and move orders forward
• Expedite priority and time-sensitive orders in partnership with the Client First team
• Monitor and follow up on balance due notices to ensure timely collection of outstanding payments
• Provide proactive tracking updates and shipment information to clients
• Complete and submit refund request documentation for overpayments as needed
• Contribute to overall showroom operations by supporting team coverage, including breaks and peak periods
• Greet and acknowledge all clients entering the showroom, ensuring a welcoming and professional experience
• Assist clients in the showroom and over the phone as needed
• Pull samples, tear sheets, and conduct fabric searches to support client and sales needs
• Assist with showroom initiatives such as mailers, e-blasts, and other client communications

Minimum Qualifications

• Bachelor's degree preferred
• 1-2 years working in a retail, design, or showroom environment, luxury experience preferred
• Ability to multitask
• Excellent communication skills both written and verbal
• Some lifting (20-50 lbs max)
• Proficiency in Microsoft Suite programs

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Holly Hunt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at click to view [email protected] .