Drug & Alcohol Project Manager

Do you crave a career that truly makes an impact on peoples lives? Do you thrive on problem-solving and finding solutions? Join a dedicated, tight-knit team that creates an immediate and meaningful impact every day

Leidos QTC Health Services is seeking a Drug & Alcohol testing Project Manager. This role manages and oversees our customers Drug and Alcohol Testing Program, ensuring compliance with applicable federal regulations, contractual requirements, existing labor agreements, and customers Drug & Alcohol-Free Workplace Program policies. The Project Manager provides leadership to testing technicians, and acts as a subject matter expert on regulatory interpretation, incident response, audits, training, testing, and litigation support. The role partners with operations, labor relations, legal teams, and third-party vendors to ensure that consistent, compliant, and defensible program execution is provided.

Primary Responsibilities:

• Manages all facets of customers employee Drug & Alcohol (D&A) testing program, including pre-employment, random, post-accident, reasonable suspicion, return-to-duty, and follow-up testing.
• Manages the daily activities of the Breath Alcohol Technicians (BATs), as well as program procedures and processes to ensure that all required D&A testing is done properly, on schedule and in strict adherence with all federal regulations and customer policies.
• Follows the required chain-of-custody protocols, use of secure electronic medical reporting (EMR) system, generation and management of random testing pools, and provides regular reports to customer.
• Downloads random selection testing for customers employees and Contractors at weekly and/or biweekly intervals to be determined by customer.
• Ensures that randomly tested customer personnel are determined by matching the job identifier codes in database of testable jobs and maintains and monitors selections in accordance with DOT regulations.
• Notifies customers Medical Department within two (2) hours and completes a Memorandum for the Record (MFR) if a urine collection or alcohol testing correctable flaw is discovered.
• In the event of a confirmed alcohol test result with a BAC of 0.02 or higher, notifies the customer DER within customers Medical Department via phone call, followed by a fax or email of the alcohol testing form.
• Contacts customers Medical Department immediately whenever an unusual situation arises, BATs experience problems, or if there is potential collection obstruction by a donor.
• Interprets and keeps updated on DOT regulations covering the Federal Railroad Administration (FRA), Federal Transit Administration (FTA), and Federal Motor Carrier Safety Administration (FMCSA) to ensure on-going compliance. Responsible for knowledge of regulations such as CFR 655, 219, and 382 and DOT CFR Part 40 policies.
• Must be available for 24/7 on-call duty to discuss and determine the status of incidents and criteria for testing for all post-accidents/incidents, reasonable suspicion situations and required random testing. Ensures that proper paperwork is completed and tests are conducted within short time frame mandated by federal regulations, as well as customer policy.
• Conducts training sessions for supervisors and D&A collectors on drug and alcohol issues including breath alcohol testing technician certification, urine specimen collection, reasonable suspicion/cause, post-accident for Rail and Bus Operations and 219 compliance. Develop and conduct new courses and briefing sessions, as required.
• Reviews D&A files and documentation regularly to ensure that files are complete, secure and maintained in accordance with federal regulations. Conducts mock audits and assists in retrieving required files and responding to investigators during federal compliance audits.
• Manages contract with Third Party Administrator who provides medical personnel for D&A testing.
• Performs additional functions related to Drug & Alcohol testing, as appropriate.

Required Qualifications:

• Education and/or Experience: (includes certificate & licenses)
  • Bachelors degree from an accredited college in Business Administration or Health Administration or Services, or equivalent experience/combined education
  • Five (3) years supervisory experience
  • Five (5) years experience working directly with the public, dealing with problem resolution and conflict management within a medical environment
  • Five (5) years experience working as a DOT Certified Drug & Alcohol Testing Professional, training breath alcohol and urine collectors, and
• Must be experienced in interpreting DOT regulations covering the Federal Railroad Administration (FRA), Federal Transit Administration (FTA), and Federal Motor Carrier Safety Administration (FMCSA) to ensure on-going compliance. Responsible for knowledge of regulations such as CFR 655, 219, and 382 and DOT CFR Part 40 policies, as well as applicable Pennsylvania state regulations.
• Must have experience in testifying at disciplinary hearings and arbitration proceeding to defend the customers policies
• Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation

Preferred Qualifications:

• 3 to 6 years direct experience in managing projects in a medical/clinical environment
• Experience managing drug and alcohol testing laboratory and managing chain of custody
• Strong attention to detail
• Solid project management skills for technical, schedule, cost, and risk management
  • Project Management Professional Certification or equivalent a plus
• Knowledge of QME physician recruitment
• Up to 30% travel is required
• Well versed in all aspects of QME process and procedures
• Excellent analytical, data analysis, problem-solving and presentation skills
• Strong ability to utilize various project management tools to coordinate and manage complex projects; Above average skills with Microsoft Office, Microsoft Project, or other PM Software, Tableau a plus
• Ability to handle confidential information
• Strong written and verbal communication skills
• Ability to quickly foster relationships and credibility at all levels
• Excellent organization and follow-up skills
• Ability to solicit input from others and transition concepts into strategic tangible plans, products and services
• Highly self-motivated

Additional Information:

• May require travel up to 25%
• This role is open to PART TIME or FULL TIME

About Leidos QTC Health Services

Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually. Visit www.qtcm.com for more information.

Compensation and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

This role may fall under the Service Contract Act (SCA), a federal law which provides for a U.S. Department of Labor-prescribed minimum prevailing rate of pay and certain benefit levels. Where appropriate, Company-provided benefit plans such as comprehensive leave, holiday, medical, dental, life, accident, disability coverages, retirement plan contributions, and other health and welfare benefits and payments are utilized to meet these obligations.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos QTC Health Services will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

• High School Diploma or better

• Bachelors or better in Business Administration

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.