Community Care Coordinator Nurse

  • Department of Veterans Affairs
  • Columbus, Ohio
  • Full Time

Delivers knowledge-based care to assigned clients while developing technical skills. Assesses, plans, implements, and evaluates the effectiveness of the Veteran's care. Serves to support delivery of high quality, timely care to the Veteran receiving services in the community. Assumes responsibility for the coordination of care focused on patient education, customer satisfaction throughout the continuum of care. Influences care outcomes by collaborating with members of the interdisciplinary team.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

PRACTICE: Knowledge of professional nursing practice and the ability to apply the nursing process (assessment, diagnosis, outcome identification, planning, implementation, and evaluation) with close supervision.

Expectations:

  1. Completes orientation according to expected standards.

  2. Works with close supervision, is responsible and accountable for individual nursing practice and seeks direction from others as needed.

  3. Manages workload as assigned, organizes, and completes own assignments in an efficient and appropriate manner.

  4. Participates in the development, implementation, and evaluation of interdisciplinary care.

VETERAN/PATIENT DRIVEN CARE: Knowledge of Veteran/patient driven care, patient experience, satisfaction, and safety.

Expectations:

  1. Establishes a therapeutic relationship, allowing the patient to attain, maintain or regain optimal function through assessment and treatment.

  2. Engages patients, families, and other caregivers to incorporate knowledge, values, and beliefs into care planning without judgement or discrimination.

  3. Knowledgeable of ethical issues related to professional nursing practice and follows established policies of the practice setting, VA, and ANA Code of Ethics for Nurses.

  4. Aware of high reliability principles to deliver consistent care and improve patient outcomes.

LEADERSHIP: Communicates, collaborates, and utilizes leadership principles to perform as an effective member of the interprofessional team.

Expectations:

  1. Demonstrates positive, effective communication skills and professional behaviors that promote cooperation and teamwork with internal and external customers.

PROFESSIONAL DEVELOPMENT: Incorporates educational resources/opportunities and self evaluation for professional growth.

Expectations:

  1. Participates in unit based educational activities and continuing education requirements.

  2. Responsible for maintaining competency to continue personal and professional growth.

EVIDENCE-BASED PRACTICE/RESEARCH: Awareness of evidence-based practice/research to improve quality of care and resource utilization.

Expectations:

  1. Applies evidence-based practice/research to patient care.

  2. Participates in unit-based activities to improve and deliver cost effective patient care.

  3. Demonstrates knowledge of specific unit level performance improvement activities.

  4. Incorporates patient preferences into shared care delivery decisions.

Pay: Competitive salary, regular salary increases, potential for performance awards

Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 8:00am to 4:30pm; Monday thru Friday

Compressed/Flexible: Not Available

Telework: Ad-hoc

Virtual: This is not a virtual position.

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

PCS Appraised Value Offer (AVO): Not Authorized

Job ID: 508957174
Originally Posted on: 2/5/2026

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