Lead Warehouse Technician

CSC ServiceWorks is the leading provider of commercial laundry and air-vending solutions across the United States and Canada. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships.

Our team of 2,300+ professionals supports a wide range of industries, from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment, innovative technology, and responsive service.

At CSC, were in the business of making things work, connecting people with technology while empowering communities, clients, and team members to thrive. Our values of trust, respect, and integrity guide everything we do, and our focus on community impact keeps us grounded in purpose-driven innovation.

Position Summary:
Primary responsibility for the day-to-day coordination of warehouse activity, inventory and maintenance of building, grounds and warehouse. Will work with the delivery, installation, collection and service teams to ensure equipment is properly moved in and out of the warehouse and customer accounts.

Key Job Responsibilities:
Ensure on-time deliveries, moves and removals through proper scheduling
Coordinate deliveries, moves and removals with sales, customers and contractors, acting as primary contact
Schedule and coordinate warehouse shipping and receiving
Process warehouse transactions in proper systems (ie. Receipts and transfers)
Maintain inventory of machines, accessories, etc.
Conduct monthly inventory checks and perform full quarterly inventory
Oversee maintenance of warehouse equipment including fork trucks, jacks and delivery trucks
Provide direction for warehouse workers and temporary help.
Serve as coordinator with Install team for smooth install preparation and return of equipment
Order and process all parts through the Company parts fulfillment program
Stock parts in a timely and organized manner
Distribute parts to Service Technician; includes stocking and/or shipping
Track inventory
Maintain the parts/stock room in a clean and organized manner
Reconcile and prepare payment request of invoices for parts
Ensure that all work is conducted in a safe manner, comply with government safety regulations and company safety policy
Other duties assigned

• Work Life Balance!
• 75% Employer Contribution to Medical, Dental, and Vision insurance
• Health Savings Account with Employer Contribution
• Year-round Work & Paid Training
• Company Paid Life, Short-term, and Long-term Disability Insurance
• 401k with generous Company Match
• Paid Time Off (PTO) & Holiday Pay
• Flexible Spending & Health Savings Account
• Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
• Education Reimbursement Program
• Paid employee Referral program

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.

Required Education & Experience:
High School Diploma or equivalent; and 1-3 years related experience and/or training; or equivalent combination of education and experience

Required Knowledge, Skills, and Abilities:
Strong oral and written communications.
Ability to read, interpret and understand documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to effectively present information in one-on-one and small group situations to customers and other employees
Excellent Customer Service skills
Excellent problem solving and analytical skills
Computer and smart phone skills

Special Requirements, Licenses, or Certificates:
Maintain a valid drivers license and clean driving record
Efficient record keeping skills
Ability to prioritize tasks in a busy warehouse and delivery environment
Maintain valid forklift certification per local government regulation and company policy
Experience with power and hand tools

Physical Requirements:
Specific physical demands may vary based on assigned geography or equipment
Must be able to lift up to 35-100 pounds and will frequently work in a variety of environmental conditions (both weather and non-weather related)
Push and pull hand carts loaded with washers and/or dryers and/or air machines
Ability to walk numerous levels of stairs
Ability to maneuver in restrictive areas; often squatting, kneeling, crawling and reaching overhead, while lifting, holding and maneuvering tools or service parts weighing from 20-50 lbs.

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status.

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.